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Self Help FAQ
Upon your first auto renewal fail, Internet will be charged at Pay-As-You-Use rate while Voice and SMS will still be deducted from UMI package. If the system manages to renew your subscription on its second attempt, your unused balance will roll-over to the new bundle. The maximum capping on allowable balance will still apply. Please do note that rollover of data/ internet is not possible as it is unlimited in its terms.