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Self Help FAQ

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Where can I enjoy this promotion?
This promotion is available at all 99 Speedmart stores nationwide.
Who is entitled to this promotion?
This promotion is open to anyone with a valid NRIC or passport.
How much credit is preloaded into the SIM card?
Every activated SIM card is preloaded with RM5 credit.
Is this a prepaid or postpaid plan?
This is a prepaid plan.
How do I register the SIM card?
The staffs at a 99 Speedmart store where you purchased the SIM card will help you with registration. You will be required to provide your personal details and identification.
What entitles me to the 99 Speedmart Year End Promo?
You must purchase a U Mobile prepaid starter pack + reload RM10 above within 24 hours in order to be eligible for this promo.
After I perform the reload within 24 hours, how long will it take for me to receive the RM3 FREE credit?
You will receive the RM3 free credit immediately.
Am I still entitled to the promotion if I top up RM10 in two (2) separate denominations?
Yes. As long you are new user and reload a minimum of RM10 and above within 24 hours, you’re eligible for this promotion.
If I top up RM30 in a single receipt, am I eligible for the promo?
Yes. As long you are new user and reload a minimum of RM10 and above within 24 hours, you’re eligible for this promotion.
How much free credit will I get?
You will receive RM3 free credit as long as you meet the requirements of this promo.

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