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Self Help FAQ
Where can I get this promotion?
This promotion is only valid at all 7-Eleven stores nationwide.
What is the promotion period?
This promotion commence from 21st February 2017 (12am) until 19th June 2017 (11.59pm).
Who can enjoy this promotion?
This promotion is open to all Malaysian citizens with valid NRIC or valid passport holder.
I am a UNHCR holder, am I entitled for the promotion?
No. Only valid NRIC & Passport holders are entitled for the promotion.
Is the price already inclusive of GST?
Who is eligible to subscribe to the new Unlimited Power Plan?
Effective from 17th February 2017 onwards, All new U Mobile prepaid subscribers will automatically enjoy this new plan. For subscribers who are on the existing plan (Power Prepaid, New U Prepaid or U Prepaid plan) and wish to upgrade to the new Unlimited Power Plan, you can do so via UMB or SMS.
What does Unlimited Power Pack comes with?
The Unlimited Power Prepaid Pack is preloaded with the following:
- RM5 Credit
- FREE 200MB High Speed Data
- FREE 1GB Basic Data
- 10 days validity
- FREE 10 minutes calls daily to all U Mobile numbers
What is the validity of the Unlimited Power Plan?
The Unlimited Power Plan comes with 10 days active period and 60 days passive period.
How do I get the free internet data?
Customer must top up minimum RM10 in order to enjoy the 1GB basic internet data.
What is basic internet data?
Basic Internet data offers you basic Internet access at the speed of up to 64kbps. Utilization is subject to fair usage policy of 2GB per month, after which you will be unable to browse the Internet further.