You are here

Self Help FAQ

Tell us what you're looking for.
Search results:
This promotion is eligible to whom?

The promotion is available for both new subscriber who subscribe to BlackBerry service and existing subscriber which continue to renew BlackBerry service plan.

If I am an existing subscriber on BB weekly plan which my service only expired on 10th of July, will I still enjoy the FREE data?

For existing subscribers, free data promotion will make available upon successful renewal BB plan.

What if FREE Data allocated used up and I have successfully renew BB plan?

Upon successful renewal of your BB plan, you will continue to enjoy free data.

Is there any additional charge if I have exceeded FREE Data allocated?

No additional charge. Speed will be throttle to existing FUP requirement.

Is there any cap on FREE Data given?

Day plan will be given cap 10MB, Week plan will be given 70MB and Monthly plan will be given 300MB and 2 Month will be given 600MB.

Note: FREE data is only meant for Non-BlackBerry Service.

The Unlimited Data can be used for?

The Free Unlimited Data can be use for youtube service and streaming.

What is the BlackBerry® Unlimited Data about?

BlackBerry® Unlimited Data is subscriber whom subscribe to BlackBerry® Day / Week / Month / 2Month service plan; will be given an unlimited FREE Data.

SPH Magazines: Where do I read my magazines?
You can read them inside the SPH Magazines mobile app with your phone or tablet. However, you must first login with the name and password given via the email by Magzter.
SPH Magazines: I’m stuck using the app. Can I contact someone?
Yes sure! Please email to support@sphm-newmedia.biz for help
Pubu: I did not continue my subscription after my free trial ends. How do I subscribe to Pubu now?
You may subscribe via the app with these steps:
  1. Login to your Pubu account
  2. Select any reading material
  3. Click Subscribe at the bottom right of the app
  4. Select ‘U Mobile Telecoms Pay’
  5. Confirm selection
  6. Insert the 6-digit pin sent via SMS
  7. Your unlimited premium access is ready!

Pages