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Self Help FAQ
Yes. You will receive SMS notifications 2 days and 1 day before your auto-renewal is due, and another SMS when your subscription is renewed.
Unlimited Mobile Internet will take precedence, followed by other freebies.
Yes, you can.
No. there is no limit on the number of times you can activate.
Your unused balance will be rolled over to your new bundle along with a new validity date, however the bundle has a max cap of:
UMI 20 - 40 mins
UMI 30 - 60 mins
UMI 38 - 300 mins & 60 SMS
UMI 50 - 100 mins
Any excess of minutes and SMS will be forfeited.
Yes. You will receive an SMS notification on your subscription status.
There will not be any additional charges. Fair Usage Policy applies - Your speed will be throttled upon exceeding your high speed quota.
The subscription fails to automatically renew in the event of insufficient balance / prepaid validity. The system will only attempt to renew the subscription again on the following day.