No. The birthday bonus will only be granted once per year for a prepaid or postpaid subscription. If you change your birth date information after the birthday bonus was awarded, no birthday bonus will be granted again in the same calendar year.
U Card members with an active U Mobile principle subscription will receive a birthday bonus on their birthdate when they top up for prepaid users, or free points for postpaid subscribers.
Step 1: You are required to present your physical U Card or show your virtual U Card (via the MyUMobile app) to the staffs and indicate the items you would like to redeem with your points. Step 2: Key in your 6-digit U Card PIN (Redemption PIN) upon redemption. Step 3: Keep your redemption receipt for reference.
Point redemption is acceptable for the following:
Bill Payment (U Mobile bill, Activation Fee, Device Fee, Advance Payment))
Normal Retail (E.g. U Mobile Reloads))
Offer Bundle (bundle tied with rate plan))
Non-offer Bundle (bundle not tied with rate plan)
U Mobile Bill
Upfront Payment - Prepaid
Admin Fee (for Financing)
1st Installment (for Financing)
No. U Card points will not be issued for rewards redemption.
No. Once redemption has been accepted, it cannot be cancelled, exchanged or returned.
No. You can use U Card points as payment for everything else at U Mobile store, except as a deposit.
Yes, you will need to use your 6-digit U Card PIN upon redemption.
Yes. Partial payment with points is allowed.
The minimum amount of points for redemption at U Mobile stores is 100 points (RM1 = 100 points)
The MNP refresh - Free 250MB internet for 1 year promotion applicable to only U Mobile New U Prepaid Plan users who ported in starting 16th September 2014. Existing MNP prepaid users will continue enjoy the current 15% top-up bonus for 6 months.
Effective 16th September 2014, free 250MB internet for 1 year will be replacing the current MNP promotion which is 15% of top-up bonus for the next 6 months
This free 250MB internet will be given upon every top-up purchase with minimum of RM30 Credit and above with validity of 1 month
Unused balance of free 250MB internet usage from previous top-up purchase will be forfeited upon purchase of new top-up bonus. A new cycle of free 250MB internet will kick start with the new purchase of top-up bonus.
Your free internet quota will be first consumed then follows by UMI bundle subsequently.
If there is purchase of booster plan, then the booster plan will be consumed in advance of all internet quotas.