No, you need to ensure that you have sufficient points for online redemption.
Partial redemption is a combination of U Card points and cash in-hand and can only be done at participating outlets (minimum of 100 U Card points is required).
Yes, you can submit your request by contacting BCARD call center at 03-2141 8080 OR Email to firstname.lastname@example.org. Points transfer will only be processed if the old and new U Card is registered under same customer name, NRIC number, and mobile number.
Yes, you are required to register a new U Card when you change your U Mobile number.
Effective 27th August 2016, you do not require to register a new U Card when you change your rate plan (without changing the mobile phone number). Points will be awarded to the U Card registered to your mobile phone number.
Visit http://www.u.com.my/ucard/redemption for the product/gift that you may redeem. You may also redeem points instantly at participating BCard merchant outlets. Redemption catalogue is also available in MyUMobile app. Download MyUMobile app to manage your U Card account and to view your rewards.
The MNP refresh - Free 250MB internet for 1 year promotion applicable to only U Mobile New U Prepaid Plan users who ported in starting 16th September 2014. Existing MNP prepaid users will continue enjoy the current 15% top-up bonus for 6 months.
Effective 16th September 2014, free 250MB internet for 1 year will be replacing the current MNP promotion which is 15% of top-up bonus for the next 6 months
This free 250MB internet will be given upon every top-up purchase with minimum of RM30 Credit and above with validity of 1 month
Unused balance of free 250MB internet usage from previous top-up purchase will be forfeited upon purchase of new top-up bonus. A new cycle of free 250MB internet will kick start with the new purchase of top-up bonus.
Your free internet quota will be first consumed then follows by UMI bundle subsequently.
If there is purchase of booster plan, then the booster plan will be consumed in advance of all internet quotas.