Please proceed to http://www.u.com.my/ucard/support to request for a new PIN. Alternatively, you can login to MyUMobile app to request your 6-digit U Card PIN when accessing U Card Rewards menu in the app.
U Card rewards programme is a loyalty programme that rewards active U Mobile customers who joins the programme. Customers will be able to:
Enjoy discounts on merchant deals and Birthday Treats at participating merchants.
Redeem points earned for a wide selection of rewards, ranging from U Mobile products & services, festive treats to lucky draw chances.
Yes, you may submit your request for points reimbursement within 6 months from the date of transaction.
No. Points are not transferrable.
Points from U Mobile will automatically be credited within 45 days upon full and on-time bill payment (for postpaid) or upon accumulation of minimum RM30 top up in a month (for prepaid), while points can also be collected from all BCard participating outlets nationwide.
All points earned are valid for 36 months after issuance. No extension is allowed.
Yes. Your points will expire 36 months after issuance, on a first in first out basis
You can start collecting points as soon as you sign up or activate your U Card at http://www.u.com.my/ucard or via MyUMobile app.
U Card is a lifetime membership. Points will remain in the U Card account until redemption or expiry date. However, U Mobile points will no longer be rewarded if you have terminated your U Mobile service.
The longer you stay with U Mobile, the more points you'll earn. Tenure Points:
1 - 3 years RM 1 = 1.5 points
> 3 years RM 1 = 2 points
The MNP refresh - Free 250MB internet for 1 year promotion applicable to only U Mobile New U Prepaid Plan users who ported in starting 16th September 2014. Existing MNP prepaid users will continue enjoy the current 15% top-up bonus for 6 months.
Effective 16th September 2014, free 250MB internet for 1 year will be replacing the current MNP promotion which is 15% of top-up bonus for the next 6 months
This free 250MB internet will be given upon every top-up purchase with minimum of RM30 Credit and above with validity of 1 month
Unused balance of free 250MB internet usage from previous top-up purchase will be forfeited upon purchase of new top-up bonus. A new cycle of free 250MB internet will kick start with the new purchase of top-up bonus.
Your free internet quota will be first consumed then follows by UMI bundle subsequently.
If there is purchase of booster plan, then the booster plan will be consumed in advance of all internet quotas.