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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

U Data Roam 10 and U Data Roam 36

The U Data Roam 10 and U Data Roam 36 are affordable data roaming promotions which enables you to enjoy unlimited internet roaming at selected destinations when you connect to our preferred roaming operator’s network while roaming.

This promotion will begin on 7 April 2016 and will end by 31 December 2017.

This promotion is available to all U Mobile prepaid and postpaid plans, except for U Mobile postpaid broadband plans.

You will be automatically subscribed to either U Data Roam 10 or U Data Roam 36 once you connect to our preferred roaming operator’s network based on the country you in.

U Data Roam 10:
You will be charged RM10 per day for internet usage while on roaming if you connect to the following networks based on the country you roam:

Country Preferred Roaming Operator Name of Network that will be displayed on your mobile device
Australia Optus YES OPTUS / Optus AU
Bangladesh Banglalink Banglalink / BGDBL / Sheba
Cambodia Cellcard Cellcard / MobiTel / MT-KHM / MobiTel KHM / KHM 01 / 456-01
Hong Kong HKT CSL / HKCSL / C&W HKTelecom / PCCW / 45419 / PCCW-HKT
India Aircel AIRCEL
Reliance Reliance
Indonesia Hutchison 3 3 / IND HCPT / IND 89 / 510 89
Indosat Ooredoo INDOSATOOREDOO / INDOSAT
Laos Beeline Tigo Lao / Tigo / Beeline / Laos / 45708
Philippines Smart SMART
Singapore StarHub STARHUB / SGP05 / 525-05
South Korea KTF Olleh
SK Telecom SK Telecom/ KOR SK Telecom/ 450 05
Taiwan Taiwan Mobile TAIWAN MOBILE / TW MOBILE / TWN GSM / PACIFIC / TWN GSM1800 / TWN97 / ROC 97 / 466 97 / TW 97 / TCC
Thailand True Move TRUE / TH3G+ / True-H 3G+ /52000

U Data Roam 36:
You will be charged RM36 per day for internet usage while on roaming if you connect to the following networks based on the country you roam:

Country Preferred Roaming Operator Name of Network that will be displayed on your mobile device
Albania Vodafone VODAFONE AL / voda AL / AL-02 / 276-02
Austria Hutchison 3 3 AT / 23210 / 23205
Brunei Progresif Cellular PCSB / B-Mobile / 52802
Canada Bell Bell / FastRoam
Telus TELUS / 3G Plus / CAN 880 / 302880
China China Unicom China Unicom / UNICOM / CHN CUGSM / CUGSM / 460 01
Czech Republic Vodafone Vodafone CZ / CZ-03 / 230 03
Denmark Hutchison 3 3 DK / 238 06
Egypt Vodafone Vodafone EG
Finland DNA dna / FINNET / FI 2G
Germany Telefonica o2-de / o2-DE / Interkom / D Ik / 262-07 / E-PLUS
Ghana Vodafone GH Vodafone / GH 02 / ONEtouch / 620 02
Greece Wind Hellas WIND GR / TIM GR / TELESTET / H STET / GR STET / GR TELESTET / 202 10
Hungary Vodafone Vodafone HU / Voda HU
Iceland Nova Nova
Ireland Vodafone Eircell (Network.) / vodafone IE / VODA
Italy Vodafone VODAFONE IT / OMNITEL / I OMNI
Japan NTT Docomo JP DoCoMo / DoCoMo / NTT DOCOMO / 440 10
Kazakhstan KaR-Tel LLP (Beeline) Beeline / 401 01
Macau CTM CTM / 45501/ 45504
Malta Vodafone VODAFONE MLA / MLT 01 / VODA M / TELECELL / TELECELL MALTA
Montenegro Mtel m:tel / m:tel Montenegro / 29703
Myanmar MPT MPT GSM / MPT / MM 900
Ooredoo Ooredoo / 41405
Nepal Ncell Ncell / 429 02
Netherlands Vodafone Vodafone NL
New Zealand Two Degrees NZ Comms / 2degrees / NZL24 / 53024
Vodafone Vodafone
Oman Omantel Omantel / Oman Mobile / 422 02 / OMNGT
Pakistan Telenor Telenor PK / 410 06
Poland P4 P4 / PL-06 / Play
Portugal Vodafone VODAFONE P / VODAFONE
Qatar Vodafone Vodafone Qatar / 427-2
Romania Vodafone Vodafone RO / Connex / Connex GSM / Connex RO / RO Connex / RO 01 / D1722601
Russia Beeline Beeline / RUS-99 / 250-99
Saudi Arabia Zain Zain SA
Spain Telefonica movistar / 214 07 / Telefonica / MoviStar
South Africa Vodacom Vodacom
Sri Lanka Hutchison 3 SRI 08/ 413 08/ Hutch
Sweden Hutchison 3 3 SE / 240 02 / SWEDEN (240 04)
Switzerland Sunrise Sunrise / diAx Swiss / CH 02
Turkey Vodafone VODAFONE TR
Ukraine Lifecell lifecell / UKR 06 / 25506 / UA ASTELIT / life:)
United Kingdom Vodafone VODAFONE UK
Vietnam Viettel VNMVT / Viettel / VN 04 / 452 04

Yes. As long as your member line is activated for international roaming service, the member line holder will be able to enjoy the same promotion as the principal line holder but the usage will be charged separately.

For example: In Singapore where we offer U Data Roam 10 promotion:

If the principal line and a member line holder use data roaming at the same time in Singapore by connecting to STARHUB, the principal line will be charged RM10 per day and an additional RM10 per day for the member line’s internet usage.

You just need to ensure that your international roaming service is activated before you travel overseas.

There is no manual subscription required. However, you will NEED to manually select and connect to the preferred roaming operator’s network based on the country you are in.

Yes, you will receive a welcome message which states our preferred roaming operator’s name and network when you arrive at your destination country.

You will not be able to connect to the internet on your mobile device using your mobile data.

Therefore, please ensure that you connect with U Mobile’s preferred roaming operator when you are abroad.

For U Data Roam 10, any usage of the internet will be charged at the flat rate of RM10 per day.

For U Data Roam 36, your internet usage will be charged at the rate of RM9 per MB up to a maximum rate of RM36 per day.

You are advised to ensure that you have the credit balance required based on the charges applicable based on the type of country you intend to travel before you travel.

As an example, if you do not have RM10 credit in your account when you travel to countries where the U Data Roam 10 is available, the promotion will not be applicable to you. .

If you have less than RM36 in your account when you travel to countries where the U Data Roam 36 is applicable, you are still allowed to perform data roaming until the service is blocked when there insufficient credit for deduction. Data usage will be charged at RM9/MB and capped at RM36/day.