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Postpaid Plans

All Malaysians and foreigners above 18 years old can sign up for the plans. The plans are available for new registrations, mobile number portability (MNP) port-ins, prepaid to postpaid conversions and customers performing change of rate plans.

Foreigners are required to pay upfront payment and additional RM500 deposit upon sign up.

Yes, you can carry forward up to RM100 of your prepaid credit to offset bill payment. Any credit balance exceeding RM100 will be automatically forfeited.

Yes. Please visit www.u.com.my/tnc/142 for more details.

P98 subscribers are able to enjoy monthly premium access from one of our partners at no additional cost. Please visit www.u.com.my/P98/freevideos for more info. The promotion ends on 31st July 2017.

You can activate the video subscription once you have received an SMS to prompt for your activation. Upon the activation of your P98 plan, the SMS will be sent within 24 hours. You will then receive a confirmation SMS after you have successfully activated the subscription

For new users, respective premium subscription will automatically be renewed after 30 days. However, to unsubscribe or change to a different free video subscription, subscribers must perform the changes before the renewal date (between 30 days validity). Changes will only be reflected after the next renewal date.

You will need to cancel your current premium subscription before its renewal. Activate your free video subscription once the previous premium subscription expires at http://www.u.com.my/P98/freevideos or you will need to create a new account with our respective partners.

Yes. For example, video subscription A is a 30 days subscription. If a subscriber activates it on 15th July 2016, the video subscription renewal will be on 14th August 2016. Therefore, the subscriber is allowed to change to a different free video subscription by 14th August 2016.

Yes, you will receive a SMS reminder 2 days prior to the renewal date of your current free video subscription. Your free video subscription will be renewed if you do not make any changes.

No, your premium access will be terminated. However, your non-premium account will still be active with our respective video partners.