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Postpaid Plans

Yes, you can carry forward up to RM100 of your prepaid credit to offset bill payment. Any credit balance exceeding RM100 will be automatically forfeited.

For new users, respective premium subscription will automatically be renewed after 30 days. However, to unsubscribe or change to a different free video subscription, subscribers must perform the changes before the renewal date (between 30 days validity). Changes will only be reflected after the next renewal date.

You can activate the video subscription once you have received an SMS to prompt for your activation. Upon the activation of your P98 plan, the SMS will be sent within 24 hours. You will then receive a confirmation SMS after you have successfully activated the subscription

P98 subscribers are able to enjoy monthly premium access from one of our partners at no additional cost. Please visit www.u.com.my/P98/freevideos for more info. The promotion ends on 31st July 2017.

Yes. Please visit www.u.com.my/tnc/142 for more details.

Yes. For example, video subscription A is a 30 days subscription. If a subscriber activates it on 15th July 2016, the video subscription renewal will be on 14th August 2016. Therefore, the subscriber is allowed to change to a different free video subscription by 14th August 2016.

No, your premium access will be terminated. However, your non-premium account will still be active with our respective video partners.

Hero Plus is a member line that can be tagged to a Principal line. All member lines include their respective minutes and are able to share principal’s data

Shareable data is shared amongst all lines (Principal and Member lines) in one single account (Example: P98 with 30GB data + Share 50 with 3GB data = 33GB shareable data for use by all the lines in the account)

All eligible principal plans’ customers, i.e. Hero Plans (except U28, P38 and P48), iPlans and Ultimate Device plans

Rate Plan Share 20 Share 50
U28 X X
P38 X X
P48 X X
P70
P98