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U Broadband (General)

Yes. Foreigners are required to pay deposits of RM100 for Broadband Plans (Data Only Sim Card - No Voice feature).

Please visit a U Mobile Store / Authorized Dealers to sign up for the U Broadband Postpaid Service.

The Service speed is on a best effort basis. Speed depends on factors such as modem capability, location, coverage, distance from communications tower and number of simultaneous users.

To check your current data allowance usage, remove the SIM card from your modem then insert the SIM card to your mobile phone.Dial *118# and select U Broadband, then select Check Usage.Alternatively, you may also send a SMS by typing in DATA and send to 28118.

There are 3 different U Broadband Postpaid plans:

  • MB40 plan has a data volume of 2GB, one month validity
  • MB68 plan has a data volume of 10GB (5GB all day + 5GB off peak), one month validity
  • MB128 plan has data volume of 20GB, one month validity

Yes, you may. To switch to another U Broadband plan, please call our customer service centre at 1318 or 018-388 1318.

Activation line allowed per person is five (5) postpaid lines. 3 postpaid voice + 2 postpaid broadband lines.

U Broadband Postpaid is a plan that gives you broadband access and SMS services through a broadband-only SIM card. This SIM card may only be used for broadband access and SMS services. It cannot be used for voice and MMS services. You will receive a monthly bill for U Broadband service.