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U Card Promotion

Yes, you may submit your request for points reimbursement within 6 months from the date of transaction.

U Card rewards programme is a loyalty programme that rewards active U Mobile customers who joins the programme. Customers will be able to:

  • Enjoy discounts on merchant deals and Birthday Treats at participating merchants.
  • Redeem points earned for a wide selection of rewards, ranging from U Mobile products & services, festive treats to lucky draw chances.

All active U Mobile customers are eligible for the U Card rewards programme. U Card rewards programme is available to:

  • U Mobile prepaid mobile service subscribers
  • U Mobile postpaid mobile service subscribers
  • U Mobile broadband service subscribers

No, there is NO membership fee for U CARD. It’s free for life.

If you have not registered for any U Card, you can register for a virtual U Card via MyUMobile app or walk in to any U Mobile store to register a physical U Card. Virtual U Card works exactly the same as physical U Card.

You may activate your un-registered U Card via MyUMobile app if you have an un-registered physical U Card in hand.

MyUMobile app:

  • Download MyUMobile app from Apple AppStore or Google Play Store.
  • Login to MyUMobile app with your U Mobile telephone number and 6-digit Selfcare PIN.
  • Access to U Card Rewards Menu in the app.
  • Select . Enter your 16-digits U Card number and fill up the registration form.
  • You will receive your 6-digit U Card PIN via SMS and email upon successful registration.

The card is activated immediately after registration.

Kindly take note that we no longer issue physical card replacements. You may obtain a virtual U Card instead, via the MyUMobile App. Please download MyUMobile app and access to ‘U Card Privilege’ with your existing 6-digit U Card PIN. Now you can manage your U Card account via MyUMobile app. The points from your physical card would be available in your virtual U Card and can be viewed via the MyUMobile App. If you do not have U Card, you may register for a virtual U Card via the MyUMobile app.

You can login to MyUMobile app to request your 6-digit U Card PIN when accessing U Card Rewards menu in the app.

No. U Card is a privilege card. It is not a credit card, charge card or debit card.