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Policies, Terms & Conditions

Enjoy Fantastic Birthday Rewards With U Mobile!
  1. Prepaid
    1. Enjoy 50% bonus credit when you reload RM30 or more successfully on registered birthday month.
    2. Your account must be active in order to enjoy this benefit. Active means able to make and receive calls.
    3. You are eligible for this birthday bonus credit if you have activated your account 4 months before your registered birthday month
    4. Each mobile number can enjoy this offer once a year.
    5. The birthday bonus credit is capped at RM300 for each calendar year. Once you have made RM600 reload in total during your registered birthday month, all subsequent reload made during that month will not be entitled for bonus
    6. Birthday bonus credit has a validity of 60 days. Unutilized bonus credit will be forfeited after 60 days of the bonus is credited
    7. Birthday bonus credit is not transferable.
    8. You are not eligible for birthday bonus credit if you change your plan during your registered birthday month
    9. Birthday bonus credit can be utilized for any services [eg monthly fee, IDD, voice call, SMS, data, bundle purchases i.e. UMI, Add on Packs, Booster, Music, change rate plan] except credit transfer , international airtime transfer and airtime share. ]
    10. Birthday bonus credit can be checked at MyUMobile App, Call Centre, or dial *118*6*3*3*2# on your phone.
    11. The birthday bonus credit top up is GST free. For example: you pay RM31.80 to get reload worth RM30, you get additional credit reload of RM15 in your account.
    12. In the event of transfer of ownership, the new owner will not be eligible to enjoy birthday bonus credit if the mobile number has already been rewarded within the past 12 months.
    13. Registration for birthdate can be done via www.u.com.my/selfcare. You must register your birthdate 14 working days prior to 1st of the birthday month to get birthday bonus credit.
  2. Postpaid
    1. Enjoy 1GB bonus data on your subscribed plan during your registered birthday month.
    2. Birthday bonus data is given on the 1st day of your registered birthday month and valid for 30 days.
    3. Upon expiry of 30 days validity, any unutilized bonus data shall be forfeited
    4. Your account must be active in order to enjoy this benefit. Active means able to make and receive calls.
    5. Birthday bonus data is applicable to all U Mobile postpaid plans with data i.e. Internet Share Plan, Postpaid P50, Postpaid P70, U Lite, U Platinum, U Plus, U Premium, U Value, U28, U58, U88, UB USIM, Ultimate Device 135, Ultimate Device 158, Ultimate Device 65, Ultimate Device 68, Ultimate Device 98, Ultimate 50, Ultimate 80, i130, i40, i60, i90.
    6. You must have activated your account 1 month before your birthday month
    7. You are not eligible for birthday bonus data if you change your plan during your registered birthday month
    8. Each mobile number can enjoy this offer once a year.
    9. In the event of transfer of ownership, the new owner will not be eligible to enjoy birthday bonus data if the mobile number has already been rewarded within the past 12 months.
    10. Registration for birthdate can be done via www.u.com.my/selfcare. You must register your birthdate 14 working days prior to 1st of the birthday month to get birthday bonus data.
    11. Birthday bonus data can be checked at MyUMobile App, Call Centre, or dial *118*7*7# on your phone.
  3. General
    1. U Mobile’s decisions on any matter relating to this birthday reward are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this birthday reward.