Payment methods

Pay your bills quickly and securely via convenient online and offline channels.

1. U Mobile Store

Pay your bills via cash, cheque or card.

Accepted cards:

  • Locally issued Visa, MasterCard and AMEX credit cards
  • Locally issued Visa and MasterCard debit cards
  • ATM card bearing the word “BankCard”

Locate a store

2. Other locations

  • Pos Malaysia (Cash only with physical bill)

3. Auto debit

Activate auto debit and we'll charge your credit or debit card on a fixed schedule every month. Head over to your nearest U Mobile Customer Service Centre or participating dealer for a one-time registration to start using auto debit.

Accepted cards:

  • Locally issued Visa and MasterCard (credit and debit cards)

Locate a Store

1. Internet banking

We accept online payments from the following banks:

CIMB Bank

CIMB Savings and
Current account

Visit CIMB Clicks
maybank2u.com

Maybank Savings and
Current account

Visit Maybank2U
RHB

RHB Credit Card
(Visa/MasterCard)

Visit RHB Now

2. ATM (Automated Teller Machine)

Make your payment at any Maybank KawanKu ATM.

Locate a Maybank ATM
Notes:
Please pay to EACH account number / line accordingly. (Account No is required.)

3. Pos Online

Pos Online accepts payment from any Savings / Current Account of the following banks:

  • Bank Islam
  • CIMB Bank
  • RHB Bank
  • Public Bank
  • Affin Bank
  • Al Rajhi Bank

MEPS Cash, Visa and MasterCard are also accepted.

Visit Pos Online

4. JomPAY

JomPAY accepts payment from any savings, Current or Credit Card Account of banks in Malaysia. Just logon to your preffered internet or Mobile Banking and pay with Biller Code and Ref-1 sated on your bill

Biller Code: 88880
Ref-1: XXXXXXXXXXX
Biller Code: 88880
Ref-1: XXXXXXXXXXX

JomPAY online at Internet and Mobile Banking with your Current or Saving Account

  1. Login to your preferred Internet or Mobile Banking channel.

  2. Select JomPAY from the Pay Bills menu

  3. Fill in the required information and click submit

  4. Verify the information before confirming the transaction

  5. A unique JomPAY Reference No. will be provided upon successful transaction

5. Direct Transfer

Pay your bills via direct fund transfer to the following account:

  • Bank: RHB
  • Account name: U Mobile Sdn Bhd
  • Account no.: 2142 1300 0357 66

Email a screenshot of your transfer slip to enterprise.payment@u.com.my with your company’s name, company’s U Mobile Account No. and amount paid.

Postal mail

We accept payment via cheques made payable to U Mobile Sdn. Bhd. Remember to write your account number on the reverse side of the cheque and enclose the payment slip from your bill.

Please mail to:

U Mobile Sdn Bhd,
Payment Services Unit (Finance)
Lot 11.01, Level 11, East, Berjaya Times Square,
No 1, Jalan Imbi,
55100 Kuala Lumpur

Notes:
  • Please ensure all transactions are in Ringgit Malaysia.
  • We do not accept cash payments sent via mail.
  • All non-cash payments should be crossed and made payable to U Mobile Sdn. Bhd.
  • Please state your name/company name and bill account no. on the reverse side of cheque and at the reference column of the respective bank-in payment slip.
  • Post-dated cheques and alterations on cheques will not be accepted.
  • For outstation cheques, please include a commision for inland exchange of 0.03% of the cheque amount or a minimum of RM0.50, whichever is greater.
  • Your payment will take a minimum of 1 working day from the date of receipt to be updated into your Account.
  • Your service will be subjected to temporary interruption if full payment is not received by the due date.
  • Interest will be charged on the overdue amount at 1.5% or RM10 per month whichever is higher.
  • For reactivation of line, a reconnection fee of RM10 per line applies.

  • Customer who makes payment via Online Banking and Maybank ATM needs to pay to EACH account numbers/ lines accordingly. (Account No is required.)
  • Customer who makes payment via IBG transfer is required to furnish the following mandatory details: 1) Company Name; 2) Company’s U Mobile Account No; 3) Amount (RM)

Can’t find the help you need?

If you require further assistance, you can get in touch with us via the following channels:

Send us an email and we'll get back to you
Drop by your nearest U Mobile store.
Need help urgently? Call us at +6018 388 1318