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No, there is no fixed contract period.
The Fixed IP add-on is charged at RM200 per month, which will be reflected in your monthly bill.
If your U Biz 5G plan is terminated, your Fixed IP service will also be terminated automatically. To continue using the Fixed IP, you must maintain an active U Biz 5G subscription.
You need to set up the APN settings on your router or device APN: my3gpub.
Yes, you can use your own compatible router or device. However, you must ensure it allows manual APN configuration. You refer to your device's user manual for setup instructions.
U Mobile offers selected 5G routers for customers who prefer a bundled device. If you are using a U Mobile-provided router, please refer to our setup guide here.
Once you have configured your device with the correct APN settings, you can check your assigned Fixed IP by visiting a public IP checker website (e.g., https://whatismyipaddress.com). The IP displayed should match the one assigned to you.
If you experience issues, please:
If you require further assistance, you can get in touch with us via the following channels.
We'll get back to you soon.
Find the nearest Enterprise Business Partner to you.
Get in touch with your Key Account Manager for urgent assistance.
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