Frequently Asked Questions

What are the available Multi-Day Roaming Passes?
What are the eligible countries for the Multi-Day Roaming Passes?
Are the Multi-Day Roaming Passes auto-renewable?
Are the Multi-Day Roaming Passes activated automatically?
How do I purchase the Multi-Day Roaming Passes?
Can I purchase the Multi-Day Roaming Pass before arriving at my travel destination?
How will I know if my Multi-Day Roaming Passes is activated?
What is my Multi-Day Roaming Passes validity?
What happens when I’ve used up my daily roaming quota?
I’ve used up my daily roaming quota, how can I continue browsing at High Speed?
I’m a U Biz 98 customer with Free 15GB Global Roaming, can I still purchase the Multi-Day Roaming Passes? How will it be utilised?
I’m a U Biz 68 customer with Free 500GB roaming in Singapore, Indonesia & Thailand, can I still purchase the Multi-Day Roaming Passes? How will it be utilised?
Can I purchase multiple Multi-Day Roaming Passes with the same validity?
Can I purchase two (2) or more Multi-Day Roaming Passes with different validity at the same time?
How do I change to the U Mobile preferred roaming operator?

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