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Get full speed abroad with our best roaming passes included with your plan, or get any of these add-ons.
Step 1
Get your phone ready for international roaming with these steps before you depart.
Step 2
Upon arrival at your travel destination, enable data roaming for your mobile phone.
Step 3
Select U Mobile's preferred roaming operators under your mobile phone settings
Step 4
Daily charges will incur once you start surfing.
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Below are the new Multi-Day Roaming Passes for all U Mobile Postpaid and Prepaid subscribers:
Roaming Passes | 5-Day Roaming (SG/IDN/TH) | 7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) | 45-Day Hajj Pass |
---|---|---|---|---|
Validity | 5 Days | 7 Days | 30 Days | 45 Days |
Price | RM30 | RM50 | RM115 | RM95 |
Countries | 3 | 16 | 55 | 1 |
Data Quota | 2GB High-speed Roaming Data daily, refreshed based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
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Roaming Add-Ons | 2GB High-speed Data for RM10 Valid for 24 hours. *Only valid for purchase with an active Roaming Pass. |
Note: The Multi-Day Roaming Passes do not cover call & SMS usage or data usage in Maritime areas (International Waters Cruise Ship)
The Multi-Day Roaming Passes can be used across the countries listed below, according to the specific passes.
Roaming Passes | 5-Day Roaming (SG/IDN/TH) | 7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) | 45-Day Hajj Pass |
---|---|---|---|---|
Countries | Singapore, Indonesia, Thailand | Australia, Bangladesh, Chine, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand, Japan, Kazakhstan, New Zealand, Russia, Saudi Arabia, Vietnam | Albania, Australia, Austria, Azerbaijan, Bangladesh, Belgium, Brunei, Cambodia, Canada, China, Czech Republic, Denmark, Egypt, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Laos, Latvia, Lithuania, Luxembourg, Macau, Mongolia, Netherlands, New Zealand, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, Ukraine, USA, Vietnam | Saudi Arabia |
Scenario:
If you’re traveling to Singapore and then to Indonesia within 5 days, you can purchase a 5-Day Roaming (SG/IDN/TH) pass and enjoy unlimited roaming across both countries.
All Roaming Passes are not auto-renewable. You will need to repurchase your desired Roaming Pass via MyUMobile App if you wish to continue using roaming services.
The U Data Roam passes are affordable data roaming promotions that enable you to enjoy unlimited internet roaming at selected destinations when you connect to the network of our preferred roaming operator while traveling.
U Data Roam passes consist of:
Here are the summaries of the passes:
Pass | U Data Roam 10 (“UDR 10”) |
Charge | RM10/24 hours 24-hour validity upon activation, which will be stated in the confirmation SMS and the MyUMobile App. |
Roaming Data Allocation | Unlimited internet data usage with unrestricted high-speed access for the first 500MB; however, once you surpass the 500MB limit, the internet speed will be reduced to a maximum of 64Kbps. |
Pass Eligibility | One (1) pass per one (1) eligible country. |
Purchase Method | UDR 10 will be automatically activated for you if we detect that you are in an eligible country and are using data without subscribing to either UDR 10 Booster or UDR 36 Booster. |
Countries and Operators | Please refer to https://www.u.com.my/en/personal/mobile-plans/roam-travel/roaming |
Pass | U Data Roam 36 (“UDR 36”) |
Charge | RM9 for every 1MB, with a maximum charge of RM36/24 hours 24-hour validity upon activation, which will be stated in the confirmation SMS and the MyUMobile App. |
Roaming Data Allocation | Unlimited internet data usage with unrestricted high-speed access for the first 500MB; however, once you surpass the 500MB limit, the internet speed will be reduced to a maximum of 64Kbps |
Pass Eligibility | One (1) pass per one (1) eligible country. |
Purchase Method | UDR 36 will be automatically activated for you if we detect that you are in an eligible country and are using data without subscribing to either UDR 10 Booster or UDR 36 Booster. |
Countries and Operators | Please refer to https://www.u.com.my/en/personal/mobile-plans/roam-travel/roaming |
Pass | U Data Roam 10 Booster (“UDR 10 Booster”) |
Charge | RM10/24 hours 24-hour validity upon activation, which will be stated in the confirmation SMS and the MyUMobile App. |
Roaming Data Allocation | Unlimited internet data usage with unrestricted high-speed access for the first 500MB; however, once you surpass the 500MB limit, the internet speed will be reduced to a maximum of 512Kbps. |
Pass Eligibility | One (1) pass per one (1) eligible country. |
Purchase Method | Self-subscription via MyUMobile App or UMB *118# |
Countries and Operators | Please refer to https://www.u.com.my/en/personal/mobile-plans/roam-travel/roaming |
Pass | U Data Roam 36 Booster (“UDR 36 Booster”) |
Charge | RM36/24 hours 24-hour validity upon activation, which will be stated in the confirmation SMS and the MyUMobile App. |
Roaming Data Allocation | Unlimited internet data usage with unrestricted high-speed access for the first 500MB; however, once you surpass the 500MB limit, the internet speed will be reduced to a maximum of 512Kbps. |
Pass Eligibility | One (1) pass per one (1) eligible country. |
Purchase Method | Self-subscription via MyUMobile App or UMB *118#. |
Countries and Operators | Please refer to https://www.u.com.my/en/personal/mobile-plans/roam-travel/roaming |
U Data Roam passes are available in over 60 countries, click here to check the available passes for your destinations.
Yes, U Postpaid 68 and U Postpaid 98 provide you with free data for roaming and unlimited incoming call with no additional charges in selected destinations while receiving calls in abroad.
Subscribers of U Postpaid 68 & U Postpaid 98 postpaid rate plan.
It is free of charge.
U Family 128 comes with 15GB Global Roaming across 63 destinations.
All incoming calls in the selected 63 destinations are also free of charge when you are subscribed to U Family 128.
Yes, the Free 15GB Global Roaming quota is shareable across all 4 lines under U Family 128.
All lines can check the roaming quota balance via the MyUMobile app.
International Roaming is a service that allows you to do the below when you are overseas:
The charges are based on the countries and operators you have selected. For the full list, please click here.
Yes, charges would vary for peak and off-peak hours according to our roaming partner’s charges.
Step 2
Tap the "Activate International Roaming" toggle to initiate the activation process.
Step 3
Wait for an SMS confirmation regarding your International Roaming activation.
Step 4
After a few seconds, refresh the app on the home screen, and you should see the toggle activated in "Settings".
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