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Recognition & Awards

Learn about the acknowledgement and recognition U Mobile has received as a growing and thriving corporation.
U Mobile is delighted to receive our very first Putra Brand Awards for Communication Networks. This recognition reaffirms our position as a customer-centric telco, one that is constantly innovating to bring trendsetting marketing initiatives and product propositions to our customers.
Overall Experience in telecommunication sector
2015 Frost & Sullivan Customer Experience Award
U Mobile has won the 2015 Frost & Sullivan Customer Experience Award for the Overall Experience in telecommunication sector as well as the Best Contact Centre Experience, Best Mobile Experience and Best Net Promoter Score. These awards recognise U Mobile in offering its customers the best experience possible at all touch points when purchasing U Mobile products and services.
Best Data Service Provider
This award recognises U Mobile’s commitment in providing its customers with affordable, unique and exciting data offerings – giving them the best customer experience for high quality mobile Internet service priced at market-best value.
Telecommunication Sector
Global Leadership Awards 2013
This award recognises the outstanding achievements and implementation of business strategies to expand U Mobile’s network and distribution channels in moving the company forward.

Our aim to ‘Live Connected’ not only with our customers but also with our key distribution partners who are committed to building the business with us is a clear demonstration of our commitment and passion in securing this coveted title.
best new service award
GoMobile Innovation Awards 2012
The award recognizes the outstanding achievements, contributions and innovations by the industry has impressed the panel of judges with U Mobile’s unique services and value-added offerings found in prepaid services; especially its zero-roaming charges as well as the local call rates with lowest data roaming for subscribers travelling to Singapore. U Mobile’s prepaid service also outshone other shortlisted services with its free calls offering where subscribers can call their friends and families within the network for free with no restriction to the number of contacts. The company’s Unlimited Mobile Internet (UMI) for prepaid subscribers too caught the panel’s attention as U Mobile boasts to be the first in the market to offer this attractive offer, allowing users to surf the Internet at less than RM1 per day. All these unique services and offerings have made U Mobile bagged the “Best New Service” award under the GoMobile Innovation Awards 2012 category.
most promising service provider of the year
2012 Frost & Sullivan Malaysia Excellence
The award recognizes the company for its outstanding performance, rising above the competition and has demonstrated clear leadership through its outstanding subscriber growth rate and disruptive service innovation which has outranked other contenders in the field. U Mobile’s bold business and marketing strategies manifested in the string of many “firsts in the market” and through its well-defined three-pronged strategy – expanding network infrastructure, strengthening its brand through innovative product offerings and widening distribution channels that won it the title of Most Promising Service Provider of the Year.
rising star award
PC.Com 12th Readers Choice Awards 2011
The award recognizes the company’s zealous transformation and positive disruption in the market through its revolutionary product and service offerings. U Mobile’s effort in creating a niche within the ever-competitive telco space through the company’s three-pronged strategy – expanding network infrastructure, strengthening its brand through innovative product offerings and widening distribution channels – helped secure this coveted title.