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Self Help FAQ
What is U Mobile’s ‘TERER THURSDAY’?
U Mobile’s ‘TERER THURSDAY’ is a special day we have created to reward and thank U Mobile customers, with recurring rewards up for grabs every Thursday via the MyUMobile app.
How does TERER THURSDAY work?
What happens if I miss a Thursday?
More TERER rewards are available every Thursday, so make sure you check back each week.
Who is eligible to enjoy this promotion?
When can I claim the TERER THURSDAY reward from MyUMobile app?
Log in to MyUMobile app every Thursday to grab your TERER rewards. The promotion is based on a first-come, first-served basis, or while stock lasts.
What time will the TERER THURSDAY reward be available for grabs on Thursday?
TERER THURSDAY reward is a surprise and the reward will appear on the MyUMobile app at a randomly chosen time every Thursday. To ensure that you don’t miss the deal, regularly check the Rewards & Promotions tab on MyUMobile app every Thursday.
Is there any validity of the TERER reward voucher?
Yes, all TERER reward vouchers must be redeemed before the voucher’s validity end date.
I’m not a U Mobile customer. Can I enjoy U Mobile’s TERER THURSDAY reward?
Only active U Mobile customers are eligible to enjoy the TERER THURSDAY reward.
Can I transfer the TERER reward to someone else?
Unfortunately, TERER rewards are not transferrable. You are required to present the TERER reward’s voucher at a participating merchant’s store for redemption and validation.
What should I do if my TERER THURSDAY reward voucher is not accepted or redeemable at the participating merchant’s stores?
You may contact our customer service center at 018-3881318.