You are here

Self Help FAQ

Tell us what you're looking for.
Search results:
How many U Mobile Prepaid starter packs can I buy at RM3 when my bill is more than RM50?

Only one (1) U Mobile starter pack is available per receipt.

If I am limited to one pack per receipt, can I separate my receipts by paying multiple times?

Yes.

If the free U Mobile prepaid packs is out-of-stock, can I redeem it once it is available?

No. This is because the transaction needs to be completed on the spot. However, U Mobile will try to replenish the stocks as soon as possible so that you can get it the next time you shop.