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Self Help FAQ

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How many U Mobile Prepaid starter packs can I buy at RM3 when my bill is more than RM50?

Only one (1) U Mobile starter pack is available per receipt.

If I am limited to one pack per receipt, can I separate my receipts by paying multiple times?


If the free U Mobile prepaid packs is out-of-stock, can I redeem it once it is available?

No. This is because the transaction needs to be completed on the spot. However, U Mobile will try to replenish the stocks as soon as possible so that you can get it the next time you shop.