Frequently Asked Questions

‘Buy 2 Free 1’ Enterprise campaign focuses on micro-SME base to ease micro-SMEs fixed commitment and allows them to focus on their business more.

This promotion starts from 1st August 2022 until further notice. 

Only Corporate Companies with valid BRN and more than 12 months of active operation is allowed to sign up for this campaign. 

Each company can sign up for one (1) bundle only, which consist of three (3) U Biz 38 plan 

No, this campaign is only for new line activation or MNP Port-in only.

You may walk-in to our authorised Enterprise Partners or call our Enterprise Account Manager today. 

There is a 24 months commitment period from the activation of the U Biz 38 plan

No, there is no 1 month advance access fee when you sign-up today!

Yes, you can terminate your service anytime but there will be charges involved.

You are required to pay back the remainder of the contract using the rateplan’s RRP and it is calculated as per below:

Balance charges = RM38 x remaining number of months on contract

The remaining number of months will be deemed to include the month during which you terminated the phone package.

Example: If you terminate in Month 5, the U Mobile U Biz 38 RRP is RM38, you are required to pay U Mobile RM38 x 20 = RM760 per line.