{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e\u003cspan\u003e\u003cspan class\u003d\"ui-provider ed bsq bbm bsr bss bst bsu bsv bsw bsx bsy bsz bta btb btc btd bte btf btg bth bti btj btk btl btm btn bto btp btq btr bts btt btu btv btw\"\u003e网店将在 1 月 30 日至 2 月 6 日进行维修。\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":11,"day":21},"instant":{"seconds":1732118400,"nanos":0},"nowDate":"Nov 21, 2024, 12:00:00 AM","nowTime":"2024-11-21","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003e维修期间请前往\u003ca href\u003d\"/content/u-mobile/ch/personal/support/store-finder.html\" target\u003d\"_blank\"\u003e邻近的商店\u003c/a\u003e申请转台和签购配套，谢谢。\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":11,"day":21},"instant":{"seconds":1732118400,"nanos":0},"nowDate":"Nov 21, 2024, 12:00:00 AM","nowTime":"2024-11-21","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/ch/personal/search-results.html" }
U Mobile
手机配套
手机
宽频
数码生活
优惠
服务中心
获取 5G
联系我们

建议搜索

热门推荐

热门搜索

Unbeatable 5G Devices
Unbeatable 5G Devices

浏览无懈可击的精选免费 5G 手机，为您的所有移动服务提供 1,000GB 的高速 5G 数据。

U Home 5G
U Home 5G

体验 U Home 5G 带给您光纤般的网速同时获得一台三星电视。此外，您可通过 Wi-Fi 6 5G 路由器无缝衔接您所有的设备。了解更多。
后付配套
后付配套

尽享高达 1,000GB 的 5G 数据，最多 6 条共享线路，免费国际漫游和拥有最新 5G 手机。
每月配套
每月配套

NO.1无限量预付配套，如今两倍更快速，每月只需RM25！立即签购U Prepaid以享有视频及游戏畅游的极致体验！
手机
手机

既能通过 U PayLater 或 U SaveMore 以获得最新的 5G 手机。
手机配套
手机
宽频
数码生活
优惠
服务中心
获取 5G

常见问题

{ "searchResultPagePath": "/content/u-mobile/ch/personal/faq-search-results", "serviceUrlSearchSuggestion": "/content/u-mobile/ch/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }

搜索
{ "dropdownFaqProperties": [ { "title": "综合", "value": "general", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "移动号码携带 (MNP) ", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "转换付费配套", "value": "change-rate-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/change-rate-plan.html" }, { "title": "预付升级到后付", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/general/upgrade-prepaid-to-postpaid.html" } ] }, { "title": "后付配套", "value": "postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "HERO Plus 后付配套", "value": "hero-plus", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-plus.html" }, { "title": "HERO Postpaid 后付配套", "value": "hero-postpaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/hero-postpaid.html" }, { "title": "U Platinum & U Premium后付配套", "value": "u-platinum-and-u-premium", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-platinum-and-u-premium.html" }, { "title": "Unlimited HERO P99 后付配套", "value": "unlimited-hero-p99", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p99.html" }, { "title": "Unlimited HERO P139 后付配套", "value": "unlimited-hero-p139", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/unlimited-hero-p139.html" }, { "title": "Giler GX50 后付配套", "value": "giler-gx50", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-gx50.html" }, { "title": "Giler Unlimited GX68 后付配套", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx68.html" }, { "title": "RM0.99 手机配套优惠", "value": "rm-0-99-device-offer", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/rm-0-99-device-offer.html" }, { "title": "签购一条电话线，2部手机只需99仙", "value": "add-a-line-2-phones-for-99sen", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/add-a-line-2-phones-for-99sen.html" }, { "title": "Postpaid Mobile Number Portability ", "value": "postpaid-mobile-number-portability", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-mobile-number-portability.html" }, { "title": "U Postpaid™ 38", "value": "postpaid-38", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/postpaid-38.html" }, { "title": "U Postpaid 68 和 U Postpaid 98免费数据漫游和来电", "value": "u-postpaid-68-u-postpaid-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-68-u-postpaid-98.html" }, { "title": "U FamilyShare", "value": "u-familyshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-familyshare.html" }, { "title": "U Postpaid 38、 68 和 98​​", "value": "u-postpaid-38-68-98", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-38-68-98.html" }, { "title": "U SaveMore", "value": "device-u-savemore", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/device-u-savemore.html" }, { "title": "U Postpaid Borneo", "value": "u-postpaid-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-postpaid-borneo.html" }, { "title": "U Mobile 后付配套退款", "value": "refund", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/refund.html" }, { "title": "Giler Unlimited GX55 后付配套", "value": "giler-unlimited-gx55", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/giler-unlimited-gx55.html" }, { "title": "U Family 128", "value": "u-family-128", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/postpaid/u-family-128.html" } ] }, { "title": "预付配套", "value": "prepaid", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "新U Prepaid Pack预付配套", "value": "new-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html" }, { "title": " Unlimited Power Prepaid Pack配套", "value": "unlimited-power-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-power-prepaid-pack.html" }, { "title": "语音通话配套", "value": "voice-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/voice-plans.html" }, { "title": "Unlimited Mobile Internet (UMI) 无限量移动网络", "value": "unlimited-mobile-internet-umi", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-mobile-internet-umi.html" }, { "title": "Giler Unlimited GX30 & GX12配套", "value": "giler-unlimited-gx30-gx12", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx30-gx12.html" }, { "title": "预付帐户有效期延长服务", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Giler Talk GT30配套", "value": "giler-talk-gt30", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Unlimited FUNZ Prepaid Pack 配套", "value": "unlimited-funz-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/unlimited-funz-prepaid-pack.html" }, { "title": "预付加额", "value": "prepaid-top-up", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-top-up.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditshare.html" }, { "title": "预付移动号码携带(MNP)", "value": "prepaid-mobile-number-portability-mnp", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-mobile-number-portability-mnp.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/epikkk-video3.html" }, { "title": "Giler Unlimited GX38 和 GX43配套", "value": "giler-unlimited-gx38-gx43", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx38-gx43.html" }, { "title": "Data Booster 5配套", "value": "data-booster-5", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/data-booster-5.html" }, { "title": "CreditSOS服务", "value": "creditsos-service", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html" }, { "title": "旧U Prepaid Pack预付配套", "value": "old-u-prepaid-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/old-u-prepaid-pack.html" }, { "title": "预付资料核对活动", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-data-verification-exercise.html" }, { "title": "预付自助注册", "value": "prepaid-self-registration", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-self-registration.html" }, { "title": "CreditSOS 免费余额优惠活动", "value": "creditsos-free-credit", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-free-credit.html" }, { "title": "U Prepaid 配套 ", "value": "u-prepaid-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/u-prepaid-plans.html" }, { "title": "5G 就绪预付配套", "value": "prepaid-5g-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-5g-plan.html" }, { "title": "U Prepaid 配套附送国际直拨通话 BIDD1310 优惠", "value": "prepaid-u35-with-bidd1310-promo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-u35-with-bidd1310-promo.html" }, { "title": "5G 每日及每周配套", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/hotspot-add-ons.html" }, { "value": "pakej-perpaduan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-perpaduan.html" }, { "title": "极速体验 RM5/24小时 & 极速体验 RM1/2小时Add-Ons", "value": "ultra-speed", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/ultra-speed.html" }, { "title": "CreditSOS National Day Campaign", "value": "creditsos-national-day", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/creditsos-national-day.html" }, { "title": "Pakej Rahmah", "value": "pakej-rahmah", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html" }, { "title": "旅游配套", "value": "travellers-plan", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/travellers-plan.html" }, { "title": "SIM Pack 常见问题 ", "value": "sim-pack", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/sim-pack.html" }, { "title": "U Prepaid Borneo", "value": "u-prepaid-borneo", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/u-prepaid-borneo.html" }, { "title": "Ultra Speed", "value": "speed-booster", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/speed-booster.html" } ] } ], "dropdownDefault": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid/prepaid-mobile-number-portability-mnp.html", "breadCrumbs": [ { "title": "常见问题", "url": "/content/u-mobile/ch/personal/support/faqs.html" }, { "title": "手机配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans.html" }, { "title": "预付配套", "url": "/content/u-mobile/ch/personal/support/faqs/mobile-plans/prepaid.html" } ] }

通过 U Mobile 获取更多帮助 

通过以下管道与我们联系以获得帮助。​

​

MyUmobile App

MyUMobile App

通过 MyUMobile App联系我们。

立即下载
立即下载
Facebook

Facebook

通过FB Messenger留下您的信息。

现在留言
Instagram

Instagram

有疑问吗？请随时私信我们！

立即私信
{ "siteTheme": "theme-personal" }

Cookie 政策

我们使用 cookie 为您量身定制最相关的内容，从而为您带来我们网站上的最佳体验。单击“接受”，即表示您同意在您的设备上存储 cookie。查看我们的隐私声明以了解更多信息。

接受