{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":3,"day":16},"instant":{"seconds":1742054400,"nanos":0},"nowDate":"Mar 16, 2025, 12:00:00 AM","nowTime":"2025-03-16","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2025,"month":3,"day":16},"instant":{"seconds":1742054400,"nanos":0},"nowDate":"Mar 16, 2025, 12:00:00 AM","nowTime":"2025-03-16","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Dapatkan 5G
Akaun Saya

Popular di U Mobile

Find N5 5G
Find N5 5G

Jadi yang pertama memiliki OPPO Find N5 yang baharu! Beli sekarang & nikmati hadiah percuma eksklusif untuk masa terhad. Dapatkan milik anda sekarang!
iPhone 16e
iPhone 16e

Penjimatan & fleksibiliti yang tiada tandingan untuk iPhone 16e anda melalui pelan U Postpaid baharu. Nikmati ansuran 0% dengan U PayLater. Daftar hari ini!
Fon Unbeatable 5G
Fon Unbeatable 5G

Layari pilihan fon 5G terunggul PERCUMA kami dengan 1,000GB data 5G berkelajuan tinggi untuk semua aktiviti mudah alih anda.

Wayarles
Wayarles

Nikmati kelajuan fiber dengan U Home 5G dan dapatkan TV Samsung PERCUMA. Nikmati router Wi-Fi 6 5G untuk sambungan lancar merentas semua peranti anda.
Pelan Pascabayar
Pelan Pascabayar

Langgan Pelan Data Pascabayar U Mobile - U Postpaid 38, 68 & 98. Nikmati Ultra Hotspot untuk rangkaian 5G & 4G serta Panggilan Tempatan Tanpa Had dari RM38/bln
Pelan Data
Pelan Data

Nikmati Data Prabayar Tanpa Had dari hanya RM25/bln. Strim, bermain permainan dan bersosial dengan kelajuan ultrapantas U Prepaid, pelan 5G terbaik Malaysia.
Telefon 5G Terkini
Telefon 5G Terkini

Alami penjimatan & fleksibiliti dengan U PayLater apabila anda membeli telefon 5G terkini bersama pelan Pascabayar U Mobile. Ketahui lebih lanjut sekarang.

Pelan
Peranti
Jalur Lebar
Gaya Hidup
Tawaran
Sokongan
Dapatkan 5G

Soalan Lazim 

{ "searchResultPagePath": "#", "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/support/faqs/jcr:content/iparsys-1/layout_container/layout_container/search_textbox_copy.suggestions" }
{ "dropdownFaqProperties": [ { "title": "Umum", "value": "general", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general.html", "isGroupLabel": true, "childList": [ { "title": "Pertukaran Nombor Mudah Alih", "value": "mobile-number-portability-mnp", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/mobile-number-portability-mnp.html" }, { "title": "Menukar Pelan Mudah Alih ", "value": "change-rate-plan", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/change-rate-plan.html" }, { "title": "Naik Taraf Dari Prabayar ke Pascabayar", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/upgrade-prepaid-to-postpaid.html" }, { "title": "Fahami Bil Anda (Bil Baharu 2024)", "value": "understanding-your-bill-new-bill-2024", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/general/understanding-your-bill-new-bill-2024.html" } ] }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "Pek Prabayar New U", "value": "new-u-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/new-u-prepaid-pack.html" }, { "title": "Pek Prabayar Unlimited Power", "value": "unlimited-power-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/unlimited-power-prepaid-pack.html" }, { "title": "Pelan Suara", "value": "voice-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/voice-plans.html" }, { "title": "Internet Mudah Alih Tanpa Had (UMI) ", "value": "unlimited-mobile-internet-umi", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/unlimited-mobile-internet-umi.html" }, { "title": "Giler Unlimited GX30 & GX12", "value": "giler-unlimited-gx30-gx12", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx30-gx12.html" }, { "title": "Perkhidmatan Lanjutan Kesahan Akaun Prabayar", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Giler Talk GT30", "value": "giler-talk-gt30", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/giler-talk-gt30.html" }, { "title": "Pelan Prabayar Unlimited FUNZ", "value": "unlimited-funz-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/unlimited-funz-prepaid-pack.html" }, { "title": "Tambah Nilai Prabayar", "value": "prepaid-top-up", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-top-up.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditshare.html" }, { "title": "Pertukaran Nombor Mudah Alih Prabayar (MNP)", "value": "prepaid-mobile-number-portability-mnp", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-mobile-number-portability-mnp.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/epikkk-video3.html" }, { "title": "Giler Unlimited GX38 & GX43", "value": "giler-unlimited-gx38-gx43", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/giler-unlimited-gx38-gx43.html" }, { "title": "Data Booster 5 ", "value": "data-booster-5", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/data-booster-5.html" }, { "title": "Perkhidmatan CreditSOS", "value": "creditsos-service", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditsos-service.html" }, { "title": "Pek Prabayar Old U", "value": "old-u-prepaid-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/old-u-prepaid-pack.html" }, { "title": "Latihan Pengesahan Data Prabayar", "value": "prepaid-data-verification-exercise", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-data-verification-exercise.html" }, { "title": "Pendaftaran Kendiri Prabayar", "value": "prepaid-self-registration", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-self-registration.html" }, { "title": "CreditSOS Kredit Percuma", "value": "creditsos-free-credit", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditsos-free-credit.html" }, { "title": "Pelan U Prepaid", "value": "u-prepaid-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/u-prepaid-plans.html" }, { "title": "Pelan Kadar Prabayar Sedia-5G", "value": "prepaid-5g-plan", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-5g-plan.html" }, { "title": "Pelan U Prepaid Bersama Promosi BIDD1310", "value": "prepaid-u35-with-bidd1310-promo", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-u35-with-bidd1310-promo.html" }, { "title": "Pelan Harian dan Mingguan 5G", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/hotspot-add-ons.html" }, { "title": "Add-Ons Aktifkan Kelajuan Pantas 2 Jam & 24 Jam", "value": "ultra-speed", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/ultra-speed.html" }, { "title": "CreditSOS National Day Campaign", "value": "creditsos-national-day", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/creditsos-national-day.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/pakej-rahmah.html" }, { "title": "Travellers Plan", "value": "travellers-plan", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/travellers-plan.html" }, { "title": "SIM Pack", "value": "sim-pack", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/sim-pack.html" }, { "title": "U Prepaid Borneo", "value": "u-prepaid-borneo", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/u-prepaid-borneo.html" } ] } ], "dropdownDefault": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid/prepaid-account-validity-extension-service.html", "breadCrumbs": [ { "title": "Soalan Lazim", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Pelan Mudah Alih", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Prabayar", "url": "/content/u-mobile/bm/personal/support/faqs/mobile-plans/prepaid.html" } ] }

Tidak Jumpa Bantuan Yang Diperlukan?

Jika anda memerlukan bantuan lanjut, anda boleh hubungi kami melalui saluran berikut.

MyUmobile App

MyUMobile App

Hubungi kami melalui MyUMobile App.

Muat turn aplikasi
Muat turn aplikasi
Facebook

Facebook

Hantarkan mesej anda melalui Messenger.

Chat sekarang
Instagram

Instagram

Ada pertanyaan? DM sahaja kami!

DM sekarang
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.
Teruskan