{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 5, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003ePeningkatan penyelenggaraan laman web berjadual sedang dilaksanakan dari 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":29},"instant":{"seconds":1714320000,"nanos":0},"nowDate":"Apr 29, 2024, 12:00:00 AM","nowTime":"2024-04-29","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eSila lawati \u003ca href\u003d\"/content/u-mobile/bm/personal/support/store-finder.html\" target\u003d\"_blank\"\u003ekedai terdekat\u003c/a\u003e kami untuk bantuan pembelian \u0026amp; permintaan port-in. Terima kasih.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":4,"day":29},"instant":{"seconds":1714320000,"nanos":0},"nowDate":"Apr 29, 2024, 12:00:00 AM","nowTime":"2024-04-29","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/bm/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/bm/personal/search-results.html" }
switch-to-you-postpaid

Bertukar ke Pascabayar

U Mobile

switch-to-you-prepaid

Bertukar ke Prabayar

U Mobile 

Sudah Bertukar ke U?

switch-to-you-postpaid

Semak status di sini jika anda telah memohon untuk pertukaran.​

switch-to-you-prepaid

Anda sudah terima kad SIM
U Mobile?

Soalan Lazim

Dapatkan jawapan anda di sini.

{ "componentId": "BCtMC6o" }
Pascabayar MNP
Prabayar MNP
{ "dropdownFaqProperties": [ { "title": "Utama", "value": "home", "url": "/content/u-mobile/bm/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "Telefon 5G Terkini", "value": "5g-devices", "url": "/content/u-mobile/bm/personal/devices/5g-devices.html" } ] }, { "title": "Pelan", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Pelan U Borneo", "value": "borneo", "url": "/content/u-mobile/bm/personal/mobile-plans/borneo.html" }, { "title": "Pascabayar", "value": "postpaid", "url": "/content/u-mobile/bm/personal/mobile-plans/postpaid.html" }, { "title": "Perantauan & IDD ", "value": "roaming-idd", "url": "/content/u-mobile/bm/personal/mobile-plans/roaming-idd.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/mobile-plans/prepaid.html" }, { "title": "Bertukar ke U", "value": "switch-to-u", "url": "/content/u-mobile/bm/personal/mobile-plans/switch-to-u.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/mobile-plans/myumobile-app.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/bm/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G ", "value": "u-home-5g", "url": "/content/u-mobile/bm/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka VIP", "value": "u-home-5g-sooka", "url": "/content/u-mobile/bm/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/bm/personal/broadband/u-home-fibre.html" } ] }, { "title": "Gaya Hidup", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Hiburan", "value": "entertainment", "url": "/content/u-mobile/bm/personal/lifestyle/entertainment.html" }, { "title": "Pengebilan Mudah Alih", "value": "carrier-billing", "url": "/content/u-mobile/bm/personal/lifestyle/carrier-billing.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/lifestyle/others.html" }, { "title": "Pelancongan", "value": "travel", "url": "/content/u-mobile/bm/personal/lifestyle/travel.html" }, { "title": "Kewangan", "value": "financial", "url": "/content/u-mobile/bm/personal/lifestyle/financial.html" } ] }, { "title": "Tawaran", "value": "deals", "url": "/content/u-mobile/bm/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/bm/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "Raya-vaganza Rewards", "value": "raya-vaganza-rewards", "url": "/content/u-mobile/bm/personal/deals/raya-vaganza-rewards.html" }, { "title": "Tiada Bayaran Selama 6 Bulan", "value": "iphone-rm0", "url": "/content/u-mobile/bm/personal/deals/iphone-rm0.html" }, { "title": "Belanja Sakan Hari Raya", "value": "raya-shopping-spree", "url": "/content/u-mobile/bm/personal/deals/raya-shopping-spree.html" }, { "title": "Tawaran Unbeatable 5G", "value": "unbeatable-5g-sale", "url": "/content/u-mobile/bm/personal/deals/unbeatable-5g-sale.html" }, { "title": "Ganjaran MyUMobile", "value": "giler-rewards", "url": "/content/u-mobile/bm/personal/deals/giler-rewards.html" }, { "title": "Promosi Prabayar", "value": "good-deals-for-u", "url": "/content/u-mobile/bm/personal/deals/good-deals-for-u.html" }, { "title": "Peranti RM0 untuk Semua", "value": "rm0-phones", "url": "/content/u-mobile/bm/personal/deals/rm0-phones.html" }, { "title": "Pakej Data Pelajar", "value": "student-package", "url": "/content/u-mobile/bm/personal/deals/student-package.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/bm/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Sokongan", "value": "support", "url": "/content/u-mobile/bm/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html" }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html" }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html" }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html" }, { "title": "Notis Penting", "value": "important-notices", "url": "/content/u-mobile/bm/personal/support/important-notices.html" }, { "title": "Kesedaran Sindiket Penipuan", "value": "scam-awareness", "url": "/content/u-mobile/bm/personal/support/scam-awareness.html" }, { "title": "Rangkaian", "value": "network", "url": "/content/u-mobile/bm/personal/support/network.html" } ] }, { "title": "Halaman Tidak Wujud", "value": "error-message", "url": "/content/u-mobile/bm/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/bm/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/bm/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "Prepaid Top Up", "value": "prepaid-top-up", "url": "/content/u-mobile/bm/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/bm/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Pembayaran Bil Online", "value": "postpaid-pay-bill", "url": "/content/u-mobile/bm/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/bm/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "5G Now", "value": "5g-now", "url": "/content/u-mobile/bm/personal/5g-now.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/bm/personal/mobile-plans/switch-to-u.html", "breadCrumbs": [] }
{ "dropdownFaqProperties": [ { "title": "Utama", "value": "home", "url": "/content/u-mobile/bm/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Peranti", "value": "devices", "url": "/content/u-mobile/bm/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "Telefon 5G Terkini", "value": "5g-devices", "url": "/content/u-mobile/bm/personal/devices/5g-devices.html" } ] }, { "title": "Pelan", "value": "mobile-plans", "url": "/content/u-mobile/bm/personal/mobile-plans.html", "isGroupLabel": true, "childList": [ { "title": "Pelan U Borneo", "value": "borneo", "url": "/content/u-mobile/bm/personal/mobile-plans/borneo.html" }, { "title": "Pascabayar", "value": "postpaid", "url": "/content/u-mobile/bm/personal/mobile-plans/postpaid.html" }, { "title": "Perantauan & IDD ", "value": "roaming-idd", "url": "/content/u-mobile/bm/personal/mobile-plans/roaming-idd.html" }, { "title": "Prabayar", "value": "prepaid", "url": "/content/u-mobile/bm/personal/mobile-plans/prepaid.html" }, { "title": "Bertukar ke U", "value": "switch-to-u", "url": "/content/u-mobile/bm/personal/mobile-plans/switch-to-u.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/mobile-plans/myumobile-app.html" } ] }, { "title": "Jalur Lebar", "value": "broadband", "url": "/content/u-mobile/bm/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/bm/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G ", "value": "u-home-5g", "url": "/content/u-mobile/bm/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka VIP", "value": "u-home-5g-sooka", "url": "/content/u-mobile/bm/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/bm/personal/broadband/u-home-fibre.html" } ] }, { "title": "Gaya Hidup", "value": "lifestyle", "url": "/content/u-mobile/bm/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Hiburan", "value": "entertainment", "url": "/content/u-mobile/bm/personal/lifestyle/entertainment.html" }, { "title": "Pengebilan Mudah Alih", "value": "carrier-billing", "url": "/content/u-mobile/bm/personal/lifestyle/carrier-billing.html" }, { "title": "Lain-lain", "value": "others", "url": "/content/u-mobile/bm/personal/lifestyle/others.html" }, { "title": "Pelancongan", "value": "travel", "url": "/content/u-mobile/bm/personal/lifestyle/travel.html" }, { "title": "Kewangan", "value": "financial", "url": "/content/u-mobile/bm/personal/lifestyle/financial.html" } ] }, { "title": "Tawaran", "value": "deals", "url": "/content/u-mobile/bm/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/bm/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "Raya-vaganza Rewards", "value": "raya-vaganza-rewards", "url": "/content/u-mobile/bm/personal/deals/raya-vaganza-rewards.html" }, { "title": "Tiada Bayaran Selama 6 Bulan", "value": "iphone-rm0", "url": "/content/u-mobile/bm/personal/deals/iphone-rm0.html" }, { "title": "Belanja Sakan Hari Raya", "value": "raya-shopping-spree", "url": "/content/u-mobile/bm/personal/deals/raya-shopping-spree.html" }, { "title": "Tawaran Unbeatable 5G", "value": "unbeatable-5g-sale", "url": "/content/u-mobile/bm/personal/deals/unbeatable-5g-sale.html" }, { "title": "Ganjaran MyUMobile", "value": "giler-rewards", "url": "/content/u-mobile/bm/personal/deals/giler-rewards.html" }, { "title": "Promosi Prabayar", "value": "good-deals-for-u", "url": "/content/u-mobile/bm/personal/deals/good-deals-for-u.html" }, { "title": "Peranti RM0 untuk Semua", "value": "rm0-phones", "url": "/content/u-mobile/bm/personal/deals/rm0-phones.html" }, { "title": "Pakej Data Pelajar", "value": "student-package", "url": "/content/u-mobile/bm/personal/deals/student-package.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/bm/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Sokongan", "value": "support", "url": "/content/u-mobile/bm/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "Soalan Lazim", "value": "faqs", "url": "/content/u-mobile/bm/personal/support/faqs.html" }, { "title": "Carian Stor", "value": "store-finder", "url": "/content/u-mobile/bm/personal/support/store-finder.html" }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/content/u-mobile/bm/personal/support/terms-conditions.html" }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/content/u-mobile/bm/personal/support/contact-us.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/bm/personal/support/myumobile-app.html" }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/content/u-mobile/bm/personal/support/self-help.html" }, { "title": "Notis Penting", "value": "important-notices", "url": "/content/u-mobile/bm/personal/support/important-notices.html" }, { "title": "Kesedaran Sindiket Penipuan", "value": "scam-awareness", "url": "/content/u-mobile/bm/personal/support/scam-awareness.html" }, { "title": "Rangkaian", "value": "network", "url": "/content/u-mobile/bm/personal/support/network.html" } ] }, { "title": "Halaman Tidak Wujud", "value": "error-message", "url": "/content/u-mobile/bm/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/bm/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/bm/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "Prepaid Top Up", "value": "prepaid-top-up", "url": "/content/u-mobile/bm/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/bm/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Pembayaran Bil Online", "value": "postpaid-pay-bill", "url": "/content/u-mobile/bm/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/bm/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "5G Now", "value": "5g-now", "url": "/content/u-mobile/bm/personal/5g-now.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/bm/personal/mobile-plans/switch-to-u.html", "breadCrumbs": [] }
faq personal postpaid
{ "siteTheme": "theme-personal" }
Kami menggunakan kuki untuk memberikan pengalaman terbaik dengan menyediakan kandungan paling relevan untuk anda. Klik 'Teruskan' untuk menikmati prestasi optimum. Lihat Notis Privasi kami untuk info lanjut.