{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":11,"day":2},"instant":{"seconds":1730476800,"nanos":0},"nowDate":"Nov 2, 2024, 12:00:00 AM","nowTime":"2024-11-02","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":11,"day":2},"instant":{"seconds":1730476800,"nanos":0},"nowDate":"Nov 2, 2024, 12:00:00 AM","nowTime":"2024-11-02","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }
U Mobile
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Get 5G
Contact Us

Suggested Search

Popular Search

Popular on U Mobile

iPhone 16 Pro
iPhone 16 Pro

Unbeatable savings & flexibility with your iPhone 16 Pro via the all-new U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!
Unbeatable 5G Devices
Unbeatable 5G Devices

Browse our amazing selection of FREE Unbeatable 5G devices with 1,000GB of high-speed 5G data for all your mobile activities. Click here for more!
Wireless
Wireless

Experience fibre-like speeds with U Home 5G and get a Samsung TV. Plus, enjoy a Wi-Fi 6 5G router for seamless connectivity across all your devices.
iPhone 15 Pro
iPhone 15 Pro

Unbeatable savings & flexibility with your iPhone 15 Pro via Unbeatable 5G U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!

Postpaid Plans
Postpaid Plans

Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
Data Plans
Data Plans

The No.1 Unlimited Prepaid, now 2X faster only RM25/mth! Stream, game, and social non-stop with lightning speed on U Prepaid.
Devices
Devices

Own the latest 5G Devices with U PayLater or U SaveMore.
Mobile Plans
Devices
Broadband
Lifestyle
Deals
Support
Get 5G
{ "layout": "fixed-width-carousel", "autoRotationDuration": 5, "useNumberPagination": false }

Fibre-like Speeds at Home for All

Lightning-fast, fibre-like speeds delivered right to your home.

Unlimited 5G Broadband

Unlimited 5G Broadband

Enjoy unlimited fibre-like speeds to keep your family and devices connected​.

Router, on the house

Router, On the House

Enhance your online experience with faster speeds, reduced latency, and seamless connectivity to multiple devices with our FREE Wi-Fi 6 5G Router.​

Plug & Play

Plug & Play

Instant connectivity with seamless installation and setup.​

{ "defaultSelectedTile": "", "planCardTopDesign": "no-line", "planDetailListData": [ { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 1, "planDetailsPagePath": "/content/u-mobile/en/personal/admin/mobile-plans-cards/u-home-5g-with-5g-router", "anchorName": "U Home 5G with 5G Router", "ctaType": "right-left", "planStickerText": "NEW", "planStickerStyle": "variant-2", "planCardColor": "turquoise", "masterHeadImg": "/content/dam/u-mobile/personal/broadband/u-home-5g/shared/KV 1.svg", "slashedPrice": "<p><span class=\"body-text-2\"><span class=\"diagonal-strikethru\">RM78</span></span></p>\r\n", "currentPrice": "68", "currentPriceSuffix": "/month", "additionalDescription": "<p><b>Upgrade to the Latest Samsung 4K TVs</b></p>\r\n<ul>\r\n<li><span class=\"body-text-2\">Enjoy the widest range of Samsung TV from 50&quot; to 85&quot;​</span></li>\r\n<li><span class=\"body-text-2\">Limited Time Promo! Free 3-Month Instalment for TV</span></li>\r\n<li><span class=\"body-text-2\">FREE Wi-Fi 6 5G Router</span><br />\r\n<br />\r\n</li>\r\n</ul>\r\n<p style=\"text-align: center;\"><a href=\"/content/u-mobile/en/personal/deals/samsung-tv.html\"><u><b>Get Your TV Now</b></u></a></p>\r\n", "rightCtaText": "Buy Now", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/961", "planID": "u-home-5g-with-5g-router", "planShortName": "U Home 5G (SIM + 5G Router)", "fbbPlan": "Y", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b>Unlimited High-Speed Data</b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\"><span class=\"body-text-3\">5G &amp; 4G Connectivity</span></p>\r\n<p style=\"text-align: center;\"> </p>\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>Free Wi-Fi 6 5G router with a 2-year warranty (RRP: RM699)</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Uninterrupted Wi-Fi connectivity at fibre-like speeds​</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Plug-and-play activation</p>\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "More Plan Features", "planFeatureDesc": "<div><span class=\"body-text-2\"><b>Upgrade to the <a href=\"https://www.u.com.my/en/personal/deals/samsung-tv\">Latest Samsung 4K TVs</a></b><br />\r\n</span></div>\r\n<ul>\r\n<li><span class=\"body-text-2\">Enjoy the widest range of Samsung TV from 50&quot; to 85&quot;​</span></li>\r\n<li><span class=\"body-text-2\">Limited Time Promo! Free 3-Month Instalment for TV</span></li>\r\n<li><span class=\"body-text-2\">FREE Wi-Fi 6 5G Router</span><br />\r\n</li>\r\n</ul>\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/en/personal/admin/mobile-plans-cards/fixed-wireless-broadband", "anchorName": "U Home 5G (SIM only)", "ctaType": "right-left", "planStickerStyle": "variant-2", "planCardColor": "blue", "masterHeadImg": "/content/dam/u-mobile/personal/broadband/u-home-5g/shared/UH5G-SIM-Icon (OPT.3).svg", "slashedPrice": "<p><span class=\"body-text-3\"><span class=\"diagonal-strikethru\">RM78</span></span></p>\r\n", "currentPrice": "68", "currentPriceSuffix": "/month", "additionalDescription": "<p><b>Upgrade to the Latest Samsung 4K TVs</b></p>\r\n<ul>\r\n<li><span class=\"body-text-2\">Enjoy the widest range of Samsung TV from 50&quot; to 85&quot;​</span></li>\r\n<li><span class=\"body-text-2\">Limited Time Promo! Free 3-Month Instalment for TV</span></li>\r\n<li><span class=\"body-text-2\">FREE Wi-Fi 6 5G Router</span><br />\r\n<br />\r\n</li>\r\n</ul>\r\n<p style=\"text-align: center;\"><a href=\"/content/u-mobile/en/personal/deals/samsung-tv.html\"><u><b>Get Your TV Now</b></u></a></p>\r\n", "rightCtaText": "Buy Now", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/641", "planID": "fixed-wireless-broadband", "planShortName": "U Home 5G (SIM only)", "fbbPlan": "Y", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b>Unlimited High-Speed Data</b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\"><span class=\"body-text-3\">5G &amp; 4G Connectivity</span></p>\r\n<p style=\"text-align: center;\"> </p>\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>Uninterrupted Wi-Fi connectivity at fibre-like speeds</p>\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "More Plan Features", "planFeatureDesc": "<p><span class=\"body-text-2\"><b>Upgrade to the <a href=\"https://www.u.com.my/en/personal/deals/samsung-tv\">Latest Samsung 4K TVs</a></b></span></p>\r\n<ul>\r\n<li><span class=\"body-text-2\">Enjoy the widest range of Samsung TV from 50&quot; to 85&quot;​</span></li>\r\n<li><span class=\"body-text-2\">Limited Time Promo! Free 3-Month Instalment for TV</span></li>\r\n<li><span class=\"body-text-2\">FREE Wi-Fi 6 5G Router</span></li>\r\n</ul>\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 3, "planDetailsPagePath": "/content/u-mobile/en/personal/admin/mobile-plans-cards/u-home-5g-x-sooka-vip-2", "anchorName": "U Home 5G x Sooka Premium", "ctaType": "right-left", "planStickerStyle": "variant-2", "planCardColor": "red", "masterHeadImg": "/content/dam/u-mobile/personal/broadband/u-home-5g/shared/UHome5GxSookaPremium_redbg.svg", "slashedPrice": "<p><span class=\"diagonal-strikethru\"><span class=\"body-text-2\">RM158.10</span></span></p>\r\n", "currentPrice": "98", "currentPriceSuffix": "/month", "additionalDescription": "<p><b>Upgrade to the Latest Samsung 4K TVs</b></p>\r\n<ul>\r\n<li><span class=\"body-text-2\">Enjoy the widest range of Samsung TV from 50&quot; to 85&quot;​</span></li>\r\n<li><span class=\"body-text-2\">Limited Time Promo! Free 3-Month Instalment for TV</span></li>\r\n<li><span class=\"body-text-2\">FREE Wi-Fi 6 5G Router<br />\r\n <br />\r\n</span></li>\r\n</ul>\r\n<p style=\"text-align: center;\"><a href=\"/content/u-mobile/en/personal/deals/samsung-tv.html\" target=\"_blank\"><u><b><span class=\"body-text-2\">Get Your TV Now</span></b></u></a></p>\r\n", "rightCtaText": "Buy in App", "rightCtaPath": "https://m.u.my/onR7kpig2te2qZu48", "leftCtaText": "Buy in eShop", "leftCtaPath": "https://shop.u.com.my/um/offer-detail/641", "planID": "u-home-5g-x-sooka-premium", "planShortName": "U Home 5G x sooka Premium", "fbbPlan": "Y", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b>Unlimited High-Speed Data</b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\"><span class=\"body-text-2\"><span class=\"body-text-3\">5G &amp; 4G Connectivity</span></span></p>\r\n<p style=\"text-align: center;\"> </p>\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>Includes sooka Premium subscription (RRP: RM80.10)</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Stream Full HD (1080p) with no ads</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Local and international entertainment on 3 devices (including 1 TV)</p>\r\n", "keyFeatureIcon": "check-mark" } ], "planFeatureTitle": "More Plan Features", "planFeatureDesc": "<div><span class=\"body-text-2\"><b>Upgrade to the <a href=\"https://www.u.com.my/en/personal/deals/samsung-tv\">Latest Samsung 4K TVs</a></b><br />\r\n</span></div>\r\n<ul>\r\n<li><span class=\"body-text-2\">Enjoy the widest range of Samsung TV from 50&quot; to 85&quot;​</span></li>\r\n<li><span class=\"body-text-2\">Limited Time Promo! Free 3-Month Instalment for TV</span></li>\r\n<li><span class=\"body-text-2\">FREE Wi-Fi 6 5G Router</span></li>\r\n</ul>\r\n", "expandPlanCard": "false", "hasPage": true } ] }

Featured Devices

Try out your high-speed 5G connection with these devices.

{ "fullWidth": false, "numberOfTiles": 1, "componentId": "vJFRmVM", "crossSellType": "transparent", "hideTitle": "", "vertical": "bottom", "horizontal": "right" }
4K TV
Samsung
4K TV
from {{prefixRM(addCommaForCurrency(65))}} /month
RRP {{prefixRM(addCommaForCurrency(2599))}}
Learn More
{ "componentId": "ePpo1oU" }

How to insert your U Home 5G SIM card into our Wi-Fi 6 5G Router

{}

Step 1
Locate the SIM slot at the bottom of the device​.​

Step 2
Align the SIM notch so the orientation matches the illustration. Do not forcibly insert the SIM as it will only go in one way. Please note that only nano SIM cards can be used.​

Step 3
Insert SIM with the golden contacts facing up​.​

Step 4
Push the SIM card into the slot until you hear a click, and your device is now ready to use.​

How to Purchase U Home 5G x sooka Premium

{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/broadband/wireless.html", "breadCrumbs": [] }
{ "googleAPIKey": "AIzaSyAEWxIig4OkDBdOqSOkcNIgETQ5FVjPq_M", "coverage1KMZFilePath": "/etc/data/coverage-map/coverage1/file_202402201049.kmz", "coverage2KMZFilePath": "/etc/data/coverage-map/coverage2/file_202410181600.kmz", "coverage3KMZFilePath": "/etc/data/coverage-map/coverage3/file_202410220137.kmz", "coverage4KMZFilePath": "", "coverage5KMZFilePath": "", "coverage6KMZFilePath": "", "hideCoverage1": false, "hideCoverage2": false, "hideCoverage3": true, "hideCoverage4": true, "hideCoverage5": true, "hideCoverage6": true, "stateDropdownList": "", "stateDropdownDefault": "", "infoWindowInstructionText": "Get your coordinates:", "copyLocationButtonText": "Copy My Location", "preInitMapImgPath": "/content/dam/u-mobile/personal/support/coverage-map/um-coverage-map-preload-image.png", "preInitMapBtnText": "Initialise Map", "preInitMapBtnStyle": "btn-style-orange", "preInitMapMsg": "Please click on the button below to find your coverage&nbsp;&nbsp;&nbsp;&nbsp;" }
icon search
Oops, your area is not in coverage.
{{locationAddress}}
Select to View

5G Network

Rapidly expanding. Check if 5G is available at your location.

4G Network

You have 4G coverage as your best available network.

Future Coverage

New coverage sites are in progress.

Disclaimer: The accuracy of this Coverage Map may differ from what is provided by DNB. Thus, this Coverage Map is provided for informational purposes only and is not intended as a guaranteed indicator of service availability. Despite U Mobile’s efforts to ensure absolute accuracy, the availability of service may be influenced by factors such as system limitations, network traffic, weather conditions and the type of modem used.

More Services

Frequently Asked Questions

{ "componentId": "a3o2nkSs" }
Samsung TV
SIM + 5G Router
SIM Only
U Home 5G x sooka Premium
Launch Promo
{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/broadband/wireless.html", "breadCrumbs": [] }
{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/broadband/wireless.html", "breadCrumbs": [] }
{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/broadband/wireless.html", "breadCrumbs": [] }
{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/broadband/wireless.html", "breadCrumbs": [] }
{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "5G Devices", "value": "5g-devices-original", "url": "/content/u-mobile/en/personal/devices/5g-devices-original.html" }, { "title": "5G Devices", "value": "5g-devices1", "url": "/content/u-mobile/en/personal/devices/5g-devices1.html" }, { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Public Bank Exclusive", "value": "public-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/public-bank-exclusive.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "TNG's Exclusive Prepaid Plan Campaign", "value": "tng-exclusive-prepaid", "url": "/content/u-mobile/en/personal/deals/tng-exclusive-prepaid.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/broadband/wireless.html", "breadCrumbs": [] }
{ "componentId": "NzIFT3M" } { "activeTab": "how-to-insert-your-u-home-5g-sim-card", "activeTabCta": "U Home 5G with 5G Router" }

How to insert your U Home 5G SIM card into our Wi-Fi 6 5G Router

Step 1

Find Slot

Locate the SIM slot at the bottom of the device.

 

 

Step 2

Align SIM

Align the SIM card so it's oriented with the notch on the top right.

 

Note: Only nano SIM cards can be used.

Step 3

Insert SIM

Insert SIM card with the golden contacts facing up.

 

 

Step 4

Use Device

Push the SIM card into the slot until you hear a click. Your device is now ready to be used.

 

How to Purchase U Home 5G x sooka Premium

{ "componentId": "B7Vgx80" }
New User
Existing User

Step 1

Purchase Pack

Purchase U Home 5G SIM Pack from our Online Store.

 

 

Step 2

Log in

On your MyUMobile App, tap 'Log In', select 'First-time Login', and enter the U Mobile number on the SIM Pack and 6 digit pin to login.

Step 3

Select Banner

Find the 'U Home 5G x sooka Premium' banner on the homepage or under Featured Service, then tap 'Buy Now' to proceed to the product page.

Step 4

Confirm Purchase

On the product page, tap 'Buy Now' again, then 'Confirm'. You'll receive a confirmation email with steps to activate your sooka VIP account.

Step 1

Launch MyUMobile App

Launch your MyUmobile App and enter your U Mobile number and 6 digit PIN to log in.

 

Step 2

Select Banner

Locate the 'U Home 5G x sooka VIP' banner in the homepage or under Featured Service, then tap 'Buy Now' to proceed.

Step 3

Confirm Purchase

Select 'Confirm' to complete your purchase. You'll receive an email with steps to activate your sooka VIP account.
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.
Proceed