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1. Are you moving to Postpaid or Prepaid?​ *

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2. Which of these telco service providers are you planning to switch to? *

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3. What is the main reason behind your decision to discontinue our services? *

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5. If we can provide solutions to the issues you have faced, would you consider resuming our services? *

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6. How did you learn about the telco service provider that you are switching to? *

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