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icon
icon
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Activate VoLTE and VoWiFi for free to enjoy HD voice quality

Get the best experience with no compromise on your voice calls.

Crystal-Clear HD Calls

Crystal-Clear HD Calls

Experience your most important calls with extra clarity.

Call and Browse Internet Simultaneously

Call and Browse Internet Simultaneously

Uninterrupted experience while you stay online during calls​.

Best Indoor & Outdoor Coverage

Best Indoor & Outdoor Coverage

Stable indoor calls that are unaffected by mobile coverage.

Longer Battery Life

Longer Battery Life

Optimised VoLTE technology that does not impact battery consumption compared to 3G​

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VoLTE

VoLTE (Voice over LTE)

 

VoLTE is a voice call service made on U Mobile network, an advanced technology that delivers HD voice quality whether you are indoors or outdoors. Get crystal-clear voice quality and surf the Internet at high speed while on a call, uninterrupted.​

Activate VoLTE on Your Phone for Free​

Follow these steps for instant upgrade to crystal-clear voice calls

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Apple
HONOR
HUAWEI
One Plus
OPPO
Realme
Samsung
vivo
Xiaomi
settings

 

Step 1

Go to “Settings” and

select “Mobile Data

cellular

 

Step 2

Tap on “Voice & Data

4g-volte

 

Step 3

Enable "VoLTE"

settings

 

Step 1

Go to “Settings” and

select “Mobile Network

cellular

 

Step 2

Tap “Mobile Data"

4g-volte

 

Step 3

Enable "VoLTE calls"

settings

 

Step 1

Go to “Settings” and

select “Mobile Network

cellular

 

Step 2

Tap “Mobile Data"

4g-volte

 

Step 3

Enable "VoLTE calls"

settings

 

Step 1

Go to “Settings” and

select “Mobile Network

cellular

 

Step 2

Under “Mobile Network”,

tap on “Advance Setting

4g-volte

 

Step 3

Enable "Use mobile data during calls"

settings

 

Step 1

Go to “Settings” and

select “Mobile Network

cellular

 

Step 2

Tap "SIM 1"

4g-volte

 

Step 3

Enable "VoLTE calls"

settings

 

Step 1

Go to “Settings” and select “SIM cards & mobile data

cellular

 

Step 2

Select “SIM1"

under Mobile Data

4g-volte

 

Step 3

Enable "VoLTE Calls"

settings

 

Step 1

Go to “Settings” and

select “Connections

cellular

 

Step 2

Tap “Mobile Networks"

4g-volte

 

Step 3

Enable “VoLTE calls

settings

 

Step 1

Go to “Settings” and

tap ”Network & Internet"

cellular

 

Step 2

Tap “SIM card & mobile network

4g-volte

 

Step 3

Select “SIM1" and

enable "VoLTE"

settings

 

Step 1

Go to “Settings” and select “SIM cards & mobile networks

cellular

 

Step 2

Select under “SIM 1"

4g-volte

 

Step 3

Enable "Use VoLTE"

VoWiFi

VoWiFi (Voice over WiFi)

 

VoWiFi is a voice call service that allows you to make and receive calls over any WiFi network regardless of your mobile coverage.

Simple Steps To Activate VoWiFi on Your Device

Experience seamless connectivity and voice calls now by following these steps

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Apple
Android
Step 1 - Select Mobile Data

 

Step 1

Select "Mobile Data"

Step 1 - Select WiFi Calling

 

Step 2

Select "WiFi Calling"

Step 3 - Enable WiFi Calling

 

Step 3

Enable "WiFi Calling"

Step 1 - Navigate to Connections

 

Step 1

Navigate to "Connections"

Step 2 - Turn on WiFi

 

Step 2

Turn on "WiFi"

Step 1 - Enable WiFi Calling

 

Step 3

Enable "WiFi Calling"

Activate HD Calls for FREE!

Frequently Asked Questions

Get your questions answered here.​

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VoLTE
VoWiFi
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faq personal postpaid
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