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How to Top up Online

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via MyUMobile App​
Online ​
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Get the All-New MyUMobile App Now!

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How to Top Up using Voucher​

Top-up your prepaid offline using voucher codes. Available at U Mobile Stores, merchant partners, 7-Elevens and ATMs nationwide.​

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via UMB​
via SMS​
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More Top Up Options 

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Banks 
E-Wallet and Online Partners​
Convenient Store/PetroMart
Hypermart/Supermarket
Others
alliance bank

Alliance Bank

ambank

AmBank

ambank

Agro Bank

bank islam msia

Bank Islam

cimb bank

CIMB

ambank

Hong Leong Bank

ambank

Bank Muamalat

ambank

Bank Rakyat

ambank

Kuwait Finance House

ambank

BSN

ambank

Maybank

ambank

Public Bank

ambank

RHB

ambank

UOB

umobile web

U Mobile's web portal

lazada

Lazada

touchngo

Touch N' Go

gopayz

GoPayz

shopee

Shopee

7-Eleven

7-Eleven

mynews

BHP Petrol

kk supermart

KK Supermart

99 speemart

99 Speed Mart

family mart

Family Mart

tf value mart

TF Value

hosimart

Antop(Hospimart)

luan seng

Luan Seng

epay

Pernama

dmart

D'Mart

happy mart

Happy Mart

epay

Shell

epay

Petronas

epay

Petron/Esso Mobil

epay

Caltex

epay

Mydin

epay

Giant

epay

Aeon

epay

Econsave

epay

Tesco

epay

Village Grocer

epay

AEON Big

epay

Cold Storage

epay

G-Express

epay

Billion

epay

Mercato

bilabila mart

BilaBila Mart

Other Retails

epay

Cosway

epay

Watson's

epay

Guardian

epay

Caring

big pharmacy

BIG Pharmacy

epay

Mr D.I.Y.

epay

Ali Maju

epay

Koperasi Unikeb

epay

Sakan

epay

POS Malaysia

epay

Hai O

Kiosk

payquik

PayQuik

ALL terminal merchants

epay

e-pay by GHL

mobilityone

MobilityOne

Fiuu

Fiuu

How to Top Up for Account Validity. 

Extend your account validity & continue to enjoy unlimited data for 10 apps.  ​

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via MyUMobile App​
via UMB​
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Frequently Asked Questions

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"/content/u-mobile/en/personal/support/terms-conditions/promotion.html" }, { "title": "General", "value": "general", "url": "/content/u-mobile/en/personal/support/terms-conditions/general.html" }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/personal/support/terms-conditions/others.html" }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband.html" }, { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html" }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html" } ] }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html", "isGroupLabel": true, "childList": [ { "title": "Sponsorship Request", "value": "sponsorship-request", "url": "/content/u-mobile/en/personal/support/contact-us/sponsorship-request.html" }, { "title": "App Data Deletion Request", "value": "data-deletion-request", "url": "/content/u-mobile/en/personal/support/contact-us/data-deletion-request.html" } ] }, { "title": "Important Notices", "value": "important-notices", "url": "/content/u-mobile/en/personal/support/important-notices.html", "isGroupLabel": true, "childList": [ { "title": "The Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) in collaboration with the", "value": "18-sept-2021", "url": "/content/u-mobile/en/personal/support/important-notices/18-sept-2021.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the following surveys to collect data pertaining to access and usage of hand phone, ecommerce, quality of", "value": "22-april-2021", "url": "/content/u-mobile/en/personal/support/important-notices/22-april-2021.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the following surveys to collect data pertaining to access and usage of hand phone, e-commerce and consumer", "value": "09-june-2020", "url": "/content/u-mobile/en/personal/support/important-notices/09-june-2020.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) hereby notifies that Hand Phone Users Survey 2019 and e-Commerce Consumers Survey 2019 will be postponed until further notice.", "value": "08-january-2020", "url": "/content/u-mobile/en/personal/support/important-notices/08-january-2020.html" }, { "title": "Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC) akan menjalankan Kajian Pengguna Telefon Bimbit 2019 dan Kajian Pengguna e-Dagang 2019 untuk mengumpul data dan maklumat berkaitan", "value": "26-december-2019", "url": "/content/u-mobile/en/personal/support/important-notices/26-december-2019.html" }, { "title": "Susulan Amaran Cuaca Buruk oleh Jabatan Meteorologi Malaysia bertarikh 1 Disember 2019, Jabatan Pengairan dan Saliran meramalkan banjir akan berlaku seperti berikut:", "value": "01-december-2019", "url": "/content/u-mobile/en/personal/support/important-notices/01-december-2019.html" }, { "title": "Susulan Amaran Cuaca Bahaya oleh Jabatan Meteorologi Malaysia bertarikh 1 Disember 2019, Jabatan Pengairan dan Saliran meramalkan banjir akan berlaku bermula 3 Disember 2019 mulai jam 0.00 pagi di lokasi-lokasi seperti berikut", "value": "01-dec-2019", "url": "/content/u-mobile/en/personal/support/important-notices/01-dec-2019.html" }, { "title": "Dear customers, please avoid picking up or calling back any missed calls from unfamiliar numbers, especially those from foreign countries, e.g. +257 code when you have no known contacts there. This may be spam call.", "value": "18-october-2019", "url": "/content/u-mobile/en/personal/support/important-notices/18-october-2019.html" }, { "title": "U Mobile is currently in the process of expanding our own network in East Malaysia, as part of this process, there may be some network disruptions in your area.", "value": "23-september-2019", "url": "/content/u-mobile/en/personal/support/important-notices/23-september-2019.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the Hand Phone Users Survey 2018 from 12 November 2018 to 12 December 2018.", "value": "12-november-2018", "url": "/content/u-mobile/en/personal/support/important-notices/12-november-2018.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the following surveys to collect data pertaining to access and usage of Internet and radio in Malaysia.", "value": "06-march-2018", "url": "/content/u-mobile/en/personal/support/important-notices/06-march-2018.html" }, { "title": "U Mobile takes data security seriously. With cyber intrusions becoming more common affecting large organisations globally, the industry has been working hard to continuously ensure that our customers’ information is protected from unauthorized access.", "value": "21-november-2017", "url": "/content/u-mobile/en/personal/support/important-notices/21-november-2017.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the following surveys to collect data pertaining to access and usage of hand phones and Internet in Malaysia.", "value": "07-august-2017", "url": "/content/u-mobile/en/personal/support/important-notices/07-august-2017.html" }, { "title": "Beware of fraudulent voice calls. Recently some syndicates overseas have been defrauding mobile phone users using \"missed called\" method. ", "value": "11-april-2017", "url": "/content/u-mobile/en/personal/support/important-notices/11-april-2017.html" }, { "title": "We regret to inform our customers that due to an IT system error, there were inaccuracies in U Mobile's March postpaid bills dated 15th March 2017. ", "value": "15-march-2017", "url": "/content/u-mobile/en/personal/support/important-notices/15-march-2017.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is launching the Survey on Broadcasting Services (Radio and TV) 2017 from 1 February 2017 until 30 June 2017. ", "value": "01-february-2017", "url": "/content/u-mobile/en/personal/support/important-notices/01-february-2017.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is launching the Internet Users Survey (IUS) 2016. Canvassing period is from 14 November 2016 until 31 January 2017.", "value": "14-november-2016", "url": "/content/u-mobile/en/personal/support/important-notices/14-november-2016.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is extending the Mobile Broadband Survey 2016. Canvassing period is from 9 August 2016 until 31 October 2016.", "value": "08-august-2016", "url": "/content/u-mobile/en/personal/support/important-notices/08-august-2016.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Mobile Broadband Survey 2016. Canvassing period is from 26 January 2016 until 29 February 2016. ", "value": "26-january-2016", "url": "/content/u-mobile/en/personal/support/important-notices/26-january-2016.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Consumer Satisfaction Survey 2016. Canvassing period is from 10 March 2016 until 30 June 2016.", "value": "23-january-2016", "url": "/content/u-mobile/en/personal/support/important-notices/23-january-2016.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Internet Users Survey 2015. Canvassing period is from 24 October 2015 until 24 December 2015. ", "value": "23-october-2015", "url": "/content/u-mobile/en/personal/support/important-notices/23-october-2015.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Internet Users Survey 2015 and Hand Phone Users Survey 2015. Canvassing period is from 23 May 2015 until 30 August 2015.", "value": "22-may-2015", "url": "/content/u-mobile/en/personal/support/important-notices/22-may-2015.html" }, { "title": "Please be informed that effective 12 February 2015, the video mail service will no longer be available. We apologise for any inconvenience caused.", "value": "12-february-2015", "url": "/content/u-mobile/en/personal/support/important-notices/12-february-2015.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Consumer Satisfaction Survey 2015. Canvassing period is from 24 January 2015 until 30 April 2015.", "value": "23-january-2015", "url": "/content/u-mobile/en/personal/support/important-notices/23-january-2015.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) will be extending the Hand Phone Users Survey 2014. Canvassing period will be extended until 30th November 2014.", "value": "31-october-2014", "url": "/content/u-mobile/en/personal/support/important-notices/31-october-2014.html" }, { "title": "The 10% IDD Top Up Bonus has ended effective 5 September 2014. Stay tuned for more upcoming promotions.", "value": "17-september-2014", "url": "/content/u-mobile/en/personal/support/important-notices/17-september-2014.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Hand Phone Users Survey 2014. Canvassing period is from 16 August 2014 until 31 October 2014.", "value": "15-august-2014", "url": "/content/u-mobile/en/personal/support/important-notices/15-august-2014.html" }, { "title": "Please note that effective 15thAugust 2014, Free 10MB High Speed Internet will no longer be available for top up below RM30.", "value": "15-august-20141", "url": "/content/u-mobile/en/personal/support/important-notices/15-august-20141.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Internet Users Survey 2014. Canvassing period is from 28 June 2014 until 31 August 2014. ", "value": "27-june-2014", "url": "/content/u-mobile/en/personal/support/important-notices/27-june-2014.html" }, { "title": "We take your privacy seriously and will only disclose your personal data when necessary and in accordance with our Privacy Policy. ", "value": "11-june-2014", "url": "/content/u-mobile/en/personal/support/important-notices/11-june-2014.html" }, { "title": "This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Broadband Survey 2014. Canvassing period is from 12 April 2014 until 30 June 2014.", "value": "12-april-2014", "url": "/content/u-mobile/en/personal/support/important-notices/12-april-2014.html" }, { "title": "Effective 1 April 2014, the deactivation period for all U Mobile Prepaid Plans will be 60 days.", "value": "24-march-2014", "url": "/content/u-mobile/en/personal/support/important-notices/24-march-2014.html" }, { "title": "Effective 8 January 2014, changes to the existing U Prepaid Plan are as follows", "value": "08-january-2014", "url": "/content/u-mobile/en/personal/support/important-notices/08-january-2014.html" }, { "title": "Effective 8 January 2014, credit validity for all Existing and New Prepaid Plans will be 2x longer.", "value": "08-january-20141", "url": "/content/u-mobile/en/personal/support/important-notices/08-january-20141.html" }, { "title": "Effective 11th Dec 2013, 018 Plan subscribers will automatically be upgraded to our U Prepaid Plan to enjoy better call and SMS rates.", "value": "11-december-2013", "url": "/content/u-mobile/en/personal/support/important-notices/11-december-2013.html" }, { "title": "Dear Valued Customer, As part of our effort to further improve our service, please be informed that we are undergoing scheduled maintenance from Saturday 26th Oct (10pm) until Sunday 27th Oct (1pm).", "value": "25-october-2013", "url": "/content/u-mobile/en/personal/support/important-notices/25-october-2013.html" }, { "title": "The Malaysian Communications and Multimedia Commission (MCMC) will be conducting the Internet Users Survey 2013 to collect data related to usage of Internet.", "value": "18-october-2013", "url": "/content/u-mobile/en/personal/support/important-notices/18-october-2013.html" }, { "title": "This is to inform that the Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) is conducting the Hand Phone Users Survey 2013. ", "value": "23-august-2013", "url": "/content/u-mobile/en/personal/support/important-notices/23-august-2013.html" }, { "title": "Effective 27 July 2013, our new data Pay As You Use (PAYU) rate will be charged at RM0.10/MB. Applicable to both postpaid and prepaid plans.", "value": "27-july-2013", "url": "/content/u-mobile/en/personal/support/important-notices/27-july-2013.html" }, { "title": "As part of our effort to further improve our service, please be advised that scheduled maintenance will be conducted from 11pm on Saturday 20th April till 9am on Sunday 21st April.", "value": "18-april-2013", "url": "/content/u-mobile/en/personal/support/important-notices/18-april-2013.html" }, { "title": "This is to inform that the Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) is conducting the Mobile Broadband Users Survey 2013. ", "value": "21-february-2013", "url": "/content/u-mobile/en/personal/support/important-notices/21-february-2013.html" }, { "title": "Consumer Satisfaction Survey - Courier Service (Individual and Business)", "value": "25-november-2021", "url": "/content/u-mobile/en/personal/support/important-notices/25-november-2021.html" }, { "title": "Termination Of Caller Line Identification Restriction (CLIR) Masking Service", "value": "28-june-2023", "url": "/content/u-mobile/en/personal/support/important-notices/28-june-2023.html" }, { "title": "Broadband Quality of Experience Survey 2023 (BQoES 2023)", "value": "15-july-2023", "url": "/content/u-mobile/en/personal/support/important-notices/15-july-2023.html" } ] }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Upgrade from Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid-details-page", "url": 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