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The Only App You Will Need!

The MyUMobile App is greater than ever. Stay on top of your U Mobile account without ever leaving your couch! ​

1. Log In Conveniently icon
Log In
Conveniently

Choose how you want to access your account. Log in via Face ID, Touch ID or PIN, the choice is yours.

 

2. Pay Bills Easily icon
Pay Bills
Easily

​Skip the queues! Check and settle your monthly bills easily via the app.​

 

 

3. Purchase Add-Ons icon

Purchase

Add-Ons​

No more worrying about depleting data or credit. Reload anytime, anywhere - even for friends too!​

 

4. Actovate Data Roaming icon
Activate
Data Roaming

Stay connected throughout your travels. Activate Roaming and IDD with just a few taps.

 

 

5. Best Giler Rewards icon
Best 
Rewards

Don't wait for your birthday! Grab rewards and crazy discounts every day of the year.

 

6. Fast Customer Service icon
Fast Customer
Service

Channel your inquiries and get customer support in a faster and easier way.​

 

7. Check Balance Anytime icon
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Anytime

Never run low on credit again! Check your remaining prepaid credit balance on-the-go.

 

8. ​Monitor Your Account icon
​Monitor 
Your Account

​Stay on top of your data usage, voice minutes and bills anytime, anywhere.

 

9. Activate Auto Debit​ icon
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Auto Debit

Activate Auto Debit via the MyUMobile App for worry free prompt payments.

 

10. Personalisation Content icon
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Plan

Easily upgrade your plan on the app for features and benefits that suit your needs.

 

Let's Get Started!​

Here’s how to activate & log in to your account on the App.

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 ​New User​

 

Step 1: Launch the MyUMobile App and key in your U Mobile number.

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Step 2: Enter the OTP sent to you via SMS (Prepaid & Postpaid) or email (Broadband) to proceed.

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Existing User​

 

Step 1: Launch the MyUMobile App and key in your U Mobile number.

​

Step 2: Enter the OTP sent to you via SMS to log in.

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 ​New User​

 

Step 1: Launch the MyUMobile App.

​

Step 2: Enter your preferred email and set a password of your choice.

 

Step 3. Link your email to your new account number.

 

Step 4: Log in to the MyUMobile App with the email and password you have set.

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Existing User​

 

Step 1: Launch the MyUMobile App and key in your U Mobile number.

​

Step 2: Enter the OTP sent to you via email to log in.

Tap & download the MyUMobile App now:

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Frequently Asked Questions

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