iPhone 16
Unbeatable savings & flexibility with your iPhone 16 via the all-new U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!
U Mobile Online Store is an online shop that allows you to make purchases from the U Mobile website. You can shop for mobile devices, prepaid or postpaid rate plans, broadband plans and more from anywhere with an Internet connection.
Eligible subscribers of plans listed below and eligible 5G devices can now enjoy U Mobile 5G.
Postpaid:
U Postpaid 38
U Postpaid 68
U Postpaid 98
U Postpaid Borneo 38
U Postpaid Borneo 68
U FamilyShare
U Family 128
Unlimited Hero P139
Prepaid*:
U Prepaid 25
U Prepaid 35
U Prepaid 40
U Prepaid 50
U Prepaid Borneo 20
*5G access is available via free Daily Ultra Speed or Unlimited 5G Weekends redemption on MyUMobile App.
Please note that U Mobile reserves the right to, without any prior notice, modify, suspend or cease the 5G service (in whole or in part) immediately and at any time.
Mobile Number Portability (MNP) is the ability for users to switch to a new mobile service provider, while retaining their existing mobile number.
For all new U Mobile Prepaid or Postpaid customers, international roaming services are pre-activated and you can start utilising roaming services immediately.
If you are an existing customer with more than 6 months of tenure, you can easily activate your international data roaming service through the below channels:
For non-Malaysian citizens, RM200 deposit per line is required to activate International Roaming service.
For all new U Mobile Prepaid or Postpaid customers, international roaming services are pre-activated and you can start utilising roaming services immediately.
If you are an existing customer with more than 6 months of tenure, you can easily activate your international data roaming service through the below channels:
You can walk into the nearest U Mobile Stores and request for an eSIM for your eSIM enabled device. U Mobile Stores under authorised partners/dealers will be available in the future with the actual dates to be announced later.
Below are the eligibility criteria to own a flagship phone by Easy Payment Plan programme:
For example, Bank A is a U Mobile partner who offers a 24-month instalment plan at 0% interest. To take advantage of this offer, customers must use a credit card issued by Bank A. This offer is not valid for payments made with credit cards issued by Bank B.
You may perform Prepaid to Postpaid upgrade from channels below:
U can also get in touch with us from any of the following channels.
Enjoy a better, faster and safer experience today!
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Have questions? Feel free to DM us!
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