The IDD service allows U Mobile customers to make voice and video calls as well as SMS to other countries. IDD video calls are subject to the availability of the destination country’s operators.

Your IDD call will be charged in Ringgit Malaysia (RM).

Your call charges will come under the “International” section in your bill, which records all the calls you made to destinations outside of Malaysia. Then you will see the name of the destination country in your bill.

Please view our voice rates for more information.

No. Unless the call is answered by your recipient's voice mail or IVR, you will not be charged.

We’re constantly offering new promotions, so be sure to check our website from time to time, so you can see the latest rates. You may also see changes in IDD rates on your bill.

If you can’t find the + sign  on your phone keypad, you can just dial 00 instead.

No.

Yes, you will be charged according to the international rate. Please call our customer service at 018-3881318 for further assistance.

Yes. Please visit our nearest customer service centre to suspend or deactivate this service.

Dial 00 or + followed by the country code, mobile prefix or area code, and then enter the phone number that you would like to dial. For example, to place an IDD call to Singapore, you should dial < + > < 65 > < area code > < phone number >