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The U Premium and U Platinum plans are Postpaid Voice & Data Plans designed to meet the needs of Enterprise customers.
Please contact our Account Manager, or leave your details at "Talk To Us" on our website and we will get in touch.
The monthly access fee is the monthly subscription fee that is billed to the subscriber in order for them to be eligible for Free Data, Voice minutes and SMS.
The advance payment for U Premium is RM1,008*. This advance payment is charged upfront, and will be used to pay for your initial monthly bills.
*The advance payment is equivalent to 6 months of the U Premium access fee (RM168 x 6 months).
The advance payment for U Platinum is RM1,992**. This advance payment is charged upfront, and will be used to pay for your initial monthly bills.
**The advance payment is equivalent to 4 months of the U Platinum access fee (RM498 x 4 months).
The ETC is based on the daily access fee (i.e. monthly access fee divided by 30 days) multiplied by the number of days remaining in the contract.
For example, the U Premium access fee is RM168, and the minimum period of service for U Platinum is 24 months. If we receive your termination notice on the 5th day of the 3rd month within the minimum period, your cancellation charges will be as follows:
U Mobile Plan | ||
Rate Plan | Cancellation Charges | Total Cancellation Charges |
U Premium | (RM 168 x 21) + (168/30*25) = RM3,668 | RM 3,668 |
For example, the U Platinum access fee is RM498, and the minimum period of service for U Platinum is 26 months. If we receive your termination notice on the 5th day of the 3rd month within the minimum period, your cancellation charges will be as follows:
U Mobile Plan | ||
Rate Plan | Cancellation Charges | Total Cancellation Charges |
U Platinum | (RM 498 x 33) + (498/30*25) = RM16,849 | RM16,849 |
Yes, but you can only downgrade your plan after full completion* of the contract (i.e. 36 months).
*Full completion includes full settlement of all amounts due to U Mobile by the subscriber.
Yes. U Platinum plan subscribers can port out:
Upon the completion of the 36-month contract; or
There is no limit, but one subscriber is eligible for up to 3 principal lines only. You can sign up for a maximum of 3 rate plans with U Mobile. These include existing voice and broadband plans, and the Voice & Data plans.
Yes. You will have to pay your monthly bill via credit card, with auto debit enabled.
Yes. You may pay by either cash or credit card.
The contract period for the U Platinum plan is 36 months.
Yes.
Pay-As-You-Use rates will apply. For SMS messages made to U Mobile numbers, there will be a charge of 5 sen per SMS. For SMS messages made to other networks, there will be a charge of 12 sen per SMS.
No. Free Voice and Free SMS are only for local usage. Data roaming charges will apply.
No. Free Voice and Free SMS quota cannot be converted from on-net (U Mobile to U Mobile) to off-net (U Mobile to Others) or vice versa. However, if you exceed your Free Voice or Free SMS allocation, Pay-As-You-Use rates will apply for the excess minutes or SMS.
Pay-As-You-Use rates will apply. You will be charged 9 sen per 30 seconds.
No. Free Voice, SMS and Data are to be used within the month. Unutilised Free Voice, SMS and Data will be forfeited.
For U Premium subscribers, the monthly access fee is RM168.
For U Platinum subscribers, the monthly access fee is RM498.
U Platinum is a Postpaid Voice & Data Plan that aims to meet the needs of voice and data users.
With U Platinum, subscribers pay RM498 per month and enjoy 15GB data, 1200 free voice minutes and 1200 free SMS. The contract period is 36 months, and the free voice minutes and free SMS apply to calls and messages made to U Mobile and other networks
You are required to sign up under Corporate Company.
U can also get in touch with us from any of the following channels.
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Have questions? Feel free to DM us!
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