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U Prepaid Borneo 20 is a Prepaid subscription service for mobile data and calls designed for Sabah, Sarawak & Labuan. It is valid for 30 days, and your Prepaid line must remain active to use this service.
U Prepaid Borneo 20 |
|
---|---|
Data (GB) |
2,000GB (5G) + 120GB (4G) |
Speed (Mbps) |
Unlimited |
Hotspot (GB) |
Unlimited |
Local Calls |
Unlimited |
As an introductory offer until further notice, you can subscribe to U Prepaid Borneo 20 for only RM15/month.
All data utilisation on the U Prepaid Borneo 20 (including hotspot usages) are as specified in the following table:
Data Usage Location | High-speed Data Quota |
---|---|
Sabah, Sarawak & Labuan |
2,000GB (5G) + 110GB (4G) |
Nationwide |
10GB (5G/4G) |
Upon depleting the data quota, users will be informed that they will be surfing at 512kbps until the Data plan expires.
There’s no quota limit for surfing at the reduced speed. The reduced speed still allows good user experience for video streaming on standard definition, social media apps, music apps, internet browsing, etc.
Yes, you can. However, bear in mind that U Prepaid Borneo 20 is designed for use in Sabah, Sarawak, or Labuan. Refer to the scenarios below:
If you’re residing outside of Sabah, Sarawak, or Labuan (e.g., Peninsular Malaysia), you can check out our U prepaid Plans instead.
You can subscribe to U Prepaid Borneo 20 via the following channels:
1. MyUMobile App
Step 1: Launch the MyUMobile App
Step 2: Select "Add-Ons"
Step 3: Select “Monthly” then select U Prepaid Borneo 20
2. UMB
Step 1: Dial *118#
Step 2: Select U Prepaid Borneo 20
Step 3: Confirm your subscription
3. eShop
Step 1: Visit U Mobile Online Store
Step 2: Select SIM type & U Prepaid Borneo 20
Step 3: Verification & Payment
Please ensure you have sufficient credit in your account to successfully subscribe to U Prepaid Borneo 20.
Only subscribers on the new 5G-Ready Prepaid Rate Plan may view & subscribe to the U Prepaid Borneo 20.
Older Prepaid Rate Plan subscribers (e.g., Unlimited FUNZ, Unlimited Power, Power Prepaid) need to first upgrade to the 5G-Ready Prepaid Rate Plan via MyUMobile App to view & subscribe to the U Prepaid Borneo 20. You may follow the steps below.
Step 1: Launch the MyUMobile App & tap the menu bar button located at the top left corner.
Step 2: Click your plan name (e.g., Unlimited FUNZ, Unlimited Power, Power Prepaid) located below your name & mobile number.
Step 3: Tap on Switch Plan.
Step 4: Tap on Switch my Prepaid Plan and confirm your purchase.
Yes, U Prepaid Borneo 20 comes with Unlimited Hotspot, but it is subjected to the 2,000GB (5G) + 120GB (4G) data quota. Upon depleting the data quota, users will be informed that they will be surfing at 512kbps until the Data plan expires.
You will enjoy Uncapped 5G/4G speed Hotspot Data. Hotspot Data usage will be drawn from the 2,000 (5G) + 120 (4G) data quota limit. Upon reaching the limit, the speed will be 512 kbps until the Data plan expires.
By subscribing to U Prepaid Borneo 20, you will be automatically entitled to enjoy U Mobile’s 5G network if you are within the 5G network area and have a 5G device.
If you are outside of the 5G network area or do not own a 5G compatible device, you can continue to enjoy undisrupted 4G connectivity with U Mobile network.
There is no data quota cap for U Prepaid Borneo 20. You will stay connected even when you have reached the data quota limit. Upon reaching the limit, you can still enjoy unlimited hotspot and mobile data at the speed of 512kbps.
You will receive a friendly reminder (SMS) two days & a day prior to your auto-renewal date.
Yes. You will receive a SMS notification on your subscription status.
If your subscription failed to automatically renew, it could be because you have insufficient balance, or your account is in a passive period. The system will attempt to renew the subscription again after 24 hours.
Yes, you can dial *118# to manage your subscription service.
No, you will not be able to subscribe to or auto renew during a passive period. Please top up to remain active to subscribe or auto-renew.
U can also get in touch with us from any of the following channels.
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Have questions? Feel free to DM us!
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