Frequently Asked Questions

What is U Mobile Online Store?
Can non-Malaysians buy from U Mobile Online Store?
How do I place an order on U Mobile Online Store?
I want to make a purchase without signing up for an account with U Mobile. Can I do this via U Mobile Online Store?
Do I need to be an existing U Mobile customer to sign up for U Mobile Online Store account?
I forgot my U Mobile Online Store password. What should I do?
How do I pay for my U Mobile Online Store purchases?
Does U Mobile Online Store provide EPP instalments or auto-debit plans?
How will I know if my payment went through successfully?
What does my “Status of Order” mean?

We are Here Too

U can also get in touch with us from any of the following channels.

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Facebook

Facebook

Drop us your message on Messenger.

 

Instagram

Instagram

Have questions? Feel free to DM us!

 

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