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"/content/u-mobile/en/personal/support/terms-conditions/prepaid/v20-and-v30.html" }, { "title": "Reload Campaign", "value": "reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/reload-campaign.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/booster-add-on.html" }, { "title": "Online Prepaid Top Up Service", "value": "online-prepaid-top-up-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/online-prepaid-top-up-service.html" }, { "title": "5G Daily and Weekly Plans", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/hotspot-add-ons.html" }, { "title": "Ultra Speed", "value": "speed-booster", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/speed-booster.html" } ] }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "Game-Onz™", "value": "game-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/game-onz.html" }, { "title": "App-Onz™", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/app-onz.html" }, { "title": "Auto Debit ", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/auto-debit.html" }, { "title": "Music-Onz™", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/music-onz.html" }, { "title": "Online Bill Payment Service", "value": "online-bill-payment-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-bill-payment-service.html" }, { "title": "International Roaming Charges ", "value": "international-roaming-charges", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/international-roaming-charges.html" }, { "title": "Online Store Term of Use", "value": "online-store-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-store-term-of-use.html" }, { "title": "Postpaid - Voice & Data Plans", "value": "postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "Postpaid - U98 Plan", "value": "postpaid-u98-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u98-plan.html" }, { "title": "Postpaid - U68 Plan", "value": "postpaid-u68-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u68-plan.html" }, { "title": "Postpaid Add-On Pack (GX50, GX68, HERO P79, HERO P99 & HERO P139)​", "value": "postpaid-add-on-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-add-on-pack.html" }, { "title": "Postpaid Plan", "value": "postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-plan.html" }, { "title": "U Mobile’s Carrier Billing for GoInsure3 Insurance Plans", "value": "u-mobiles-carrier-billing-for-goinsure3-insurance-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobiles-carrier-billing-for-goinsure3-insurance-plans.html" }, { "title": "U Mobile Giler Unlimited GX68, Hero P79, Unlimited Hero P99 and P139 Plan with Devices Terms and Conditions", "value": "u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions.html" }, { "title": "Unlimited Hero P99 & P139 Postpaid Plan", "value": "unlimited-hero-p99-and-p139-postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-p99-and-p139-postpaid-plan.html" }, { "title": "Video Carrier Billing", "value": "video-carrier-billing", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-carrier-billing.html" }, { "title": "Video-Onz™", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-onz.html" }, { "title": "Voice Plans", "value": "voice-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/voice-plans.html" }, { "title": "Unlimited HERO Postpaid P78", "value": "unlimited-hero-postpaid-p78", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-postpaid-p78.html" }, { "title": "VoLTE", "value": "volte", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/volte.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/wifi-calling.html" }, { "title": "Peranti KM40", "value": "peranti-km40", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/peranti-km40.html" }, { "title": "Postpaid 38", "value": "postpaid-38", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-38.html" }, { "title": "U Mobile Devices Terms and Conditions", "value": "devices", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/devices.html" }, { "title": "U Mobile Postpaid (U28, P38, P48, GX55, GX68, P79, P99 & P139)", "value": "legacy-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/legacy-plan.html" }, { "title": "U Mobile U Postpaid Plan Terms And Conditions", "value": "new-u-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/new-u-postpaid.html" }, { "title": "Postpaid Plan", "value": "general-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/general-postpaid.html" }, { "title": "U Mobile Postpaid Boosters Terms and Conditions", "value": "u-postpaid-boosters", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-boosters.html" }, { "title": "U Postpaid Free Data Roaming And Free Roaming Incoming Call Terms And Conditions", "value": "u-postpaid-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.html" }, { "title": "ULTRA HOTSPOT 5G Promotion 10th Feb", "value": "ultra-hotspot-5g-promotion-10th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-10th-feb.html" }, { "title": "ULTRA HOTSPOT 5G Promotion 28th Feb", "value": "ultra-hotspot-5g-promotion-28th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-28th-feb.html" }, { "title": "Pakej 5G Rahmah for Civil Servants", "value": "pakej-5g-rahmah-civil-servants", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/pakej-5g-rahmah-civil-servants.html" }, { "title": "Pakej 5G Rahmah Device Bundle", "value": "pakej-5g-rahmah-device-bundle", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/pakej-5g-rahmah-device-bundle.html" }, { "title": "U Postpaid Borneo Plan", "value": "u-postpaid-borneo-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-borneo-plan.html" }, { "title": "U Mobile Special Promo", "value": "special-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/special-promo.html" }, { "title": "Postpaid Special Promo Upgrade Campaign", "value": "postpaid-special-promo-upgrade-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-special-promo-upgrade-campaign.html" }, { "title": "U Family 128", "value": "u-family-128", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-family-128.html" }, { "title": "Offline to Online Channel", "value": "offline-to-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/offline-to-online-channel.html" }, { "title": "Multi-Day Roaming Passes", "value": "multi-day-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/multi-day-roaming.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/campaign/postpaid-travel-roam-upgrade.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html" } ] }
  1. This Postpaid Travel & Roam Upgrade Campaign ("Campaign") is organised by U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) ("U Mobile") which will commence at 10.00 am on 25 Oct 2024 and will end at 11.59 pm on 15 Nov 2024 ("Campaign Period").
  2. All entries received before or after the Campaign Period will be automatically disqualified.
  3. By participating in this Campaign, you agree to be bound by all the terms and conditions below ("Terms and Conditions").
  4. Campaign Eligibility
    1. This Campaign is open to all U Mobile subscribers who have received notification through any channels (SMS / UMB / eDM / MyUMobile app) from U Mobile (“Notification”).
    2. U Mobile’s employees, agencies, partners, and their immediate family members are not allowed to participate in this Campaign.
    3. U Mobile reserves the right to reject any entries or disqualify any participant without assigning any reason.
    4. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Campaign.
  5. Campaign Mechanics
    To participate in this campaign, you must upgrade to U Postpaid 98 during the campaign period to win Travel Voucher.

    Upgrade mechanic:
     
Rateplan Upgrade Plan Rewards
GX55, GX68, U68, P70, P78 & P79 U Postpaid 98

RM5,000 Travel Voucher (1x)

&

RM2,000 Travel Voucher (2x)
  1. Rewards
    1. The prizes are as specified below:
Prize Winner’s Selection

1x RM5,000

Apple Vacations Travel Voucher

 The 10th Successful upgrade to U98

2x RM2,000

Apple Vacations Travel Vouchers

 The 500th & 1000th Successful upgrade to U98
    1. The winner’s selection sequence is based on the timestamp of successful upgrade to U Postpaid 98.
    2. U Mobile will notify the participants of their entitlement to receive the prize via SMS (“Reward Notification”). U Mobile may use any other method or medium it deems fit to notify the participants of their entitlement to receive the prizes.
    3. The Travel Voucher will be delivered to the winners within 60 days from the campaign end date. However, U Mobile reserves the right to extend the delivery schedule.
    4. The reward is given on “as is” basis. U Mobile reserves the right to substitute the reward with another reward of similar value at any time without prior notice.
    5. The subscribers must ensure that their Postpaid account is Active and have no overdue bill during the Campaign Period and at the point of delivery or redemption of the rewards. “Active” means able to make and receive calls.
    6. Subscribers who downgrade their rate plan during the Campaign Period or at the point of delivery or redemptions of the rewards will no longer be eligible to enjoy the rewards.
    7. The reward is non-transferable and non-redeemable for cash, credit or rebate in full or in part, and any prizes shown in U Mobile’s website, U Mobile Facebook page, MyUMobile app, advertisements and Contest materials are for photography or illustration purposes only.
  1. Minimum Usage Term
    1. By upgrading your current rateplan, you are agreeing to the Minimum Usage Term.
    2. Minimum Usage Term is a 90 days period that begin when Postpaid customers change their sim-only plan to current selling plans. During this period, customers are not allowed to perform downgrade or change to Prepaid.
  2. General
    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
    3. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.
    4. By participating in the Campaign, all participants: -
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. The subscription and use of U Mobile’s Prepaid and Postpaid mobile services are subject to U Mobile’s standard Prepaid and Postpaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid and Postpaid Terms and Conditions, as the case may be, will apply to the extent of such inconsistency.
    6. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

 

Version: 25 October 2024

 

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