Frequently Asked Questions

Call Waiting & Hold services are given by default with your mobile phone. You can manually re-activate or deactivate this service with no charges incurred.

This service is given by default and requires no registration or monthly subscription fee.

Yes, provided that the roaming partner’s network supports the service.

Only one call can be put on hold at any time.

This service is activated by default, therefore you don’t have to activate this feature again unless you want to de-activate or re-activate the service by calling our U Mobile Customer Service at 018 388 1318 for assistance.

Yes, it is.