What is International Roaming about?
What should I do if I want to make calls, send SMS or browse the internet when I'm travelling overseas?
How do I activate my International Roaming service?
For Postpaid Subscribers: What do I need to prepare if I want to activate International Roaming for my supplementary/member plan?
If I have activated roaming services (IDD & IR) with my previous telco operator before I port-in to U Mobile, do I still need to give a deposit?
What do I need to dial if I want to make calls or send SMS while I am roaming?
How do I enable data roaming or select the network operators manually?
What are the rates for roaming calls / SMS / data charges?
Are there any peak/off-peak hours to make an international call?
Will I be charged for answering voice calls while I'm roaming?
Is there any password required to retrieve my voicemail while roaming?
How do I access my voicemail while I'm roaming?
Will I be charged for retrieving my voicemail?
If I am a postpaid subscriber, is there a minimum credit required to make or receive calls while roaming?
If I am a prepaid subscriber, is there a minimum credit balance required to make or receive calls while roaming?
Can I see the number of my caller on my mobile screen when I am roaming?
Who do I call in case of an emergency such as a lost SIM card, lost phone etc?
I have already checked my phone’s signal and it shows good coverage. Why am I still unable to make any calls to Malaysia?
While roaming in China, I have noticed that most of my calls to Malaysia could not be connected. Why?
How do I make a call using data when roaming?

We are Here Too

U can also get in touch with us from any of the following channels.

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Facebook

Facebook

Drop us your message on Messenger.

 

Instagram

Instagram

Have questions? Feel free to DM us!

 

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.