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U Family 128 comes with 15GB Global Roaming across 63 destinations.
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All incoming calls in the selected 63 destinations are also free of charge when you are subscribed to U Family 128.Â
Yes, the Free 15GB Global Roaming quota is shareable across all 4 lines under U Family 128.
All lines can check the roaming quota balance via the MyUMobile app.
Yes, you will receive notifications when your quota data usage reaches 80% and 100% of your quota.
You will be automatically subscribed to U Data Roam 10 (UDR10) or U Data Roam 36 (UDR36) depending on the destination that you are in. This is a chargeable service at only RM10 or RM36 per day, per country.
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UDR10 or UDR36 is non-shareable and will be charged per roaming line.
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For more details, visit https://www.u.com.my/en/personal/mobile-plans/roam-travel/roaming#other-plans
Before finishing the 15GB roaming data, you are advised to purchase roaming add-ons exclusive for U Family 128 via the MyUMobile App:
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Roaming add-ons can only be purchased by the principal line. The purchased roaming add-ons can also be shared with all 4 lines.
There is no need to unsubscribe for UDR10 or UDR36 – it expires automatically after 24 hours.
The roaming quota and validity will be refreshed upon purchase of the new add-on. Unused data from the previous add-on will be forfeited.
Data from Roam Share 2GB will be utilized first before UDR10. If data from Roam Share 2GB is finished, and UDR10 is still within validity period, data will then be drawn UDR10.
U can also get in touch with us from any of the following channels.
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