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Prepaid 7-Day Travel Pass (Malaysia),14-Day Travel Pass (Multi-Country), and 30-Day Travel Pass (MY & SG) are Prepaid subscription services for data and calls on your mobile phone. 7-Day Travel Pass (Malaysia) is valid for 7 days, 14-Day Travel Pass (Multi-Country) is valid for 14 days, and 30-Day Travel Pass (MY & SG) is valid for 30 days. Your Prepaid line must remain active for you to enjoy the passes.
|
7-Day Travel Pass (Malaysia) |
14-Day Travel Pass (Multi-Country) |
30-Day Travel Pass (MY & SG) |
---|---|---|---|
Price |
RM12 |
RM35 |
RM60 |
Data |
Unlimited |
Unlimited |
Unlimited |
Speed |
6Mbps |
6Mbps |
6Mbps |
Local Calls (Malaysia) |
Unlimited |
Unlimited |
Unlimited |
Hotspot |
As low as RM1
|
As low as RM1
|
Unlimited |
Valid in |
Malaysia |
Malaysia, Singapore, Indonesia, Thailand |
Malaysia and Singapore |
Validity |
7 Days |
14 Days |
30 Days |
All Prepaid subscribers, Malaysians & Non-Malaysians, may subscribe to the Prepaid 7-Day Travel Pass (Malaysia),14-Day Travel Pass (Multi-Country) and 30-Day Travel Pass (MY & SG).
You can activate it via the following channels:
All Unlimited Calls are available within Malaysia only. Standard IDD rates and roaming charges apply if you make calls out of Malaysia.
All Travel Passes are designed for smartphone use only.
Unlimited Data on Prepaid 7-Day Travel Pass (Malaysia) and 14-Day Travel Pass (Multi-Country) are meant for personal use and does not come with hotspot quota. To enjoy using hotspot, you may purchase our Hotspot Add-Ons at RM1/24 Hours or RM5/30 Days.
The 30-Day Travel Pass (MY & SG) comes with Unlimited Hotspot at 6Mbps. FUP of 100GB applies to the Unlimited Hotspot and mobile usages collectively. Upon reaching the FUP, you can still enjoy Unlimited Hotspot and mobile data at a managed speed of 512kbps.
The FUP is 25GB for Prepaid 7-Day Travel Pass (Malaysia), 50GB for Prepaid 14-Day Travel Pass (Multi-Country) and 100GB for Prepaid 30-Day Travel Pass (MY & SG). There is no quota limit for surfing at reduced speeds.
Upon reaching the FUP limits, users will be informed that they will be surfing at a reduced speed of 512kbps until the Data plan is expired.
There is no data quota cap for the Travel Passes. You will stay connected even after reaching the limit according to our Fair Usage Policy.
Prepaid 7-Day Travel Pass (Malaysia) and14-Day Travel Pass (Multi-Country) are not on auto-renewal. You will receive a SMS reminder two days & a day prior to your expiration date.
30-Day Travel Pass (MY & SG) is on auto-renewal. You will receive a reminder (SMS) two days & a day prior to your auto-renewal date.
Yes. You will receive an SMS notification on your subscription status. If your subscription fails to automatically renew, it could be because you have insufficient balance, or your account is in a passive period. The system will attempt to renew the subscription again after 24 hours.
Yes, you can dial *118# to manage your subscription service.
No, you will not be able to subscribe to or auto renew during a passive period.
You are entitled to purchase all the eligible Data plans & Add-Ons offered by U Mobile and it can be used in Malaysia only.
If you subscribe to the 14-Day Travel Pass (Multi-Country) or 30-Day Travel Pass (MY & SG), you are entitled to purchase the Add-Ons offered by U Mobile below which can be used in Malaysia, Singapore, Indonesia, and Thailand.
Add-Ons |
Price |
Validity |
Speed |
Hotspot |
Eligible Travel Pass |
---|---|---|---|---|---|
Activate High Speed |
RM1 |
2 Hours |
Uncapped 5G/4G speed |
- |
14-Day Travel Pass (Multi-Country) 30-Day Travel Pass (MY & SG) |
Activate High Speed |
RM5 |
24 Hours |
Uncapped 5G/4G speed |
- |
14-Day Travel Pass (Multi-Country) 30-Day Travel Pass (MY & SG) |
Hotspot RM1/24 Hours |
RM1 |
24 Hours |
- |
Unlimited hotspot usage on the subscribed data plan |
14-Day Travel Pass (Multi-Country) |
Hotspot RM5/30 Days |
RM5 |
30 Days |
- |
Unlimited hotspot usage on the subscribed data plan |
14-Day Travel Pass (Multi-Country) |
Yes, you will receive a welcome message which mentions our preferred network operator’s when you arrive in Singapore, Indonesia, or Thailand.
Country |
Preferred Network Operator |
---|---|
Malaysia |
U Mobile |
Singapore | StarHub |
Thailand | True Move |
Indonesia | Hutchison 3 |
Indosat Ooredoo |
You will not be able to connect to the internet on your mobile device using your mobile data. To continue enjoying the Internet connection, be sure to connect to U Mobile’s preferred network operator’s service when you are abroad.
Your mobile device may automatically switch to another network provider if it detects a stronger signal. Alternatively, you may manually connect to your preferred network operator.
You are advised to top up before you travel. You can still perform top ups through these methods:
To avoid charges under U Data Roam (UDR), you are strongly encouraged to purchase the 14-Day Travel Pass (Multi-Country) before you land in your destination country.
Below are the scenarios:
Yes, you can purchase the Travel Pass and U Data Roam Pass at the same time.
If both the Travel Pass and U Data Roam Pass are active, data usage will be utilised from the U Data Roam Pass first. Travel pass will be utilised once the U Data Roam Pass is expired.
U can also get in touch with us from any of the following channels.
Enjoy a better, faster and safer experience today!
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Have questions? Feel free to DM us!
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