{ "hideAfter": false, "hideGeneralNotification": false, "rotationTimer": 35, "importantNotificationList": [{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eOur Online Store is currently undergoing a scheduled maintenance upgrade from 30 Jan - 6 Feb.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":11,"day":21},"instant":{"seconds":1732118400,"nanos":0},"nowDate":"Nov 21, 2024, 12:00:00 AM","nowTime":"2024-11-21","validTime":0},{"LOG":{"name":"com.umobile.core.pojo.NotificationPojo"},"startDateTime":"2024-01-29T06:00:00.000+08:00","endDateTime":"2024-02-05T23:59:00.000+08:00","desc":"\u003cp\u003eKindly visit our \u003ca href\u003d\"/content/u-mobile/en/personal/support/store-finder.html\" target\u003d\"_blank\"\u003enearest store\u003c/a\u003e for assistance on purchases \u0026amp; port-in requests. Thank you.\u003c/p\u003e\r\n","ctaPath":"","now":{"year":2024,"month":11,"day":21},"instant":{"seconds":1732118400,"nanos":0},"nowDate":"Nov 21, 2024, 12:00:00 AM","nowTime":"2024-11-21","validTime":0}] }
icon
icon
{ "serviceUrlSearchSuggestion": "/content/u-mobile/en/personal/jcr:content/header.suggestions", "searchResultPagePath": "/content/u-mobile/en/personal/search-results.html" }

The Only App You Will Need!

The MyUMobile App is greater than ever. Stay on top of your U Mobile account without ever leaving your couch! ​

log-in-conveniently ​

Log In Conveniently ​

Launch the MyUMobile App, enter your registered U Mobile number, complete the OTP verification and login seamlessly.​

Pay Bills Easily ​

Pay Bills Easily ​

​Skip the queues! Check and settle your monthly bills easily via the app.​

Purchase Add-Ons​

Purchase Add-Ons​

No more worrying about depleting data or credit. Reload anytime, anywhere - even for friends too!​

Activate Data Roaming

Activate Data Roaming

Stay connected throughout your travels. Activate Roaming and IDD with just a few taps.

Earn Unbeatable Rewards

Earn Unbeatable Rewards

​Grab exciting rewards and discounts daily, so you don't have to wait for your birthday!​

Fast Customer Service

Fast Customer Service

Channel your inquiries and get customer support in a faster and easier way.​

Check Balance Anytime ​

Check Balance Anytime ​

Never run low on credit again! Check your remaining prepaid credit balance on-the-go.

​Monitor Your Account

​Monitor Your Account

​Stay on top of your data usage, voice minutes and bills anytime, anywhere.

Activate Auto Debit​

Activate Auto Debit​

Activate Auto Debit via the MyUMobile App for worry free prompt payments.

Get the All-U MyUMobile App Today!​

Here’s how to activate and log in to your account on the app.

{ "componentId": "euDsn70" } { "activeTab": "msisdn", "activeTabCta": "MSISDN" }
call us

 ​New User​

 

Step 1: Launch the MyUMobile App and key in your U Mobile number.

Step 2: Enter the OTP sent to you via SMS (Prepaid & Postpaid) or email (Broadband) to proceed.

visit u mobile

Existing User​

 

Step 1: Launch the MyUMobile App and key in your U Mobile number.

Step 2: Enter the OTP sent to you via SMS to log in.

call us

 ​New User​

 

Step 1: Launch the MyUMobile App.

Step 2: Enter your preferred email and set a password of your choice.

 

Step 3. Link your email to your new account number.

 

Step 4: Log in to the MyUMobile App with the email and password you have set.

visit u mobile

Existing User​

 

Step 1: Launch the MyUMobile App and key in your U Mobile number.

Step 2: Enter the OTP sent to you via email to log in.

Tap & download the MyUMobile App now:

More Services

{ "fullWidth": false, "numberOfTiles": 0, "componentId": "zYCroV0", "crossSellType": "promotional", "hideTitle": "", "vertical": "bottom", "horizontal": "right" }
Switch to U

Switch to U

Enjoy more awesome perks and rebates when you Switch to U!

MyUmobile App

Get MyUMobile App Now!

Enjoy a better, faster and safer experience today!

Frequently Asked Questions

{ "dropdownFaqProperties": [ { "title": "Home", "value": "home", "url": "/content/u-mobile/en/personal/home.html", "isGroupLabel": true, "childList": [] }, { "title": "Devices", "value": "devices", "url": "/content/u-mobile/en/personal/devices.html", "isGroupLabel": true, "childList": [ { "title": "Unbeatable 5G Devices", "value": "unbeatable-5g-devices", "url": "/content/u-mobile/en/personal/devices/unbeatable-5g-devices.html" }, { "title": "Trade In", "value": "trade-in", "url": "/content/u-mobile/en/personal/devices/trade-in.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/broadband.html", "isGroupLabel": true, "childList": [ { "title": "Fibre Broadband", "value": "fibre-broadband", "url": "/content/u-mobile/en/personal/broadband/fibre-broadband.html" }, { "title": "U Home 5G", "value": "u-home-5g", "url": "/content/u-mobile/en/personal/broadband/u-home-5g.html" }, { "title": "U Home 5G x sooka Premium", "value": "u-home-5g-sooka", "url": "/content/u-mobile/en/personal/broadband/u-home-5g-sooka.html" }, { "title": "U Home Fibre", "value": "u-home-fibre", "url": "/content/u-mobile/en/personal/broadband/u-home-fibre.html" }, { "title": "Wireless", "value": "wireless", "url": "/content/u-mobile/en/personal/broadband/wireless.html" }, { "title": "Fibre", "value": "fibre", "url": "/content/u-mobile/en/personal/broadband/fibre.html" } ] }, { "title": "Lifestyle", "value": "lifestyle", "url": "/content/u-mobile/en/personal/lifestyle.html", "isGroupLabel": true, "childList": [ { "title": "Entertainment", "value": "entertainment", "url": "/content/u-mobile/en/personal/lifestyle/entertainment.html" }, { "title": "Others ", "value": "others", "url": "/content/u-mobile/en/personal/lifestyle/others.html" }, { "title": "Financial", "value": "financial", "url": "/content/u-mobile/en/personal/lifestyle/financial.html" } ] }, { "title": "Deals", "value": "deals", "url": "/content/u-mobile/en/personal/deals.html", "isGroupLabel": true, "childList": [ { "title": "Take Home Cash & Shopee Vouchers!", "value": "creditshare-top-user-campaign", "url": "/content/u-mobile/en/personal/deals/creditshare-top-user-campaign.html" }, { "title": "Maybank Merdeka Exclusive", "value": "maybank-merdeka-exclusive", "url": "/content/u-mobile/en/personal/deals/maybank-merdeka-exclusive.html" }, { "title": "Travel with U", "value": "travel-with-u", "url": "/content/u-mobile/en/personal/deals/travel-with-u.html" }, { "title": "Pakej Rahmah Siswa", "value": "pakej-rahmah", "url": "/content/u-mobile/en/personal/deals/pakej-rahmah.html" }, { "title": "Free Data for First Time App Users", "value": "free-data-first-time-app-users", "url": "/content/u-mobile/en/personal/deals/free-data-first-time-app-users.html" }, { "title": "Pay Nothing for 6 Months", "value": "iphone-rm0", "url": "/content/u-mobile/en/personal/deals/iphone-rm0.html" }, { "title": "App-tastic Weekly Giveaway", "value": "app-tastic-weekly-giveaway", "url": "/content/u-mobile/en/personal/deals/app-tastic-weekly-giveaway.html" }, { "title": "MyUMobile Rewards", "value": "rewards", "url": "/content/u-mobile/en/personal/deals/rewards.html" }, { "title": "Prepaid Promo", "value": "good-deals-for-u", "url": "/content/u-mobile/en/personal/deals/good-deals-for-u.html" }, { "title": "Raya Shopping Spree", "value": "raya-shopping-spree", "url": "/content/u-mobile/en/personal/deals/raya-shopping-spree.html" }, { "title": "Latest 5G Devices", "value": "5g-devices", "url": "/content/u-mobile/en/personal/deals/5g-devices.html" }, { "title": "Samsung TV", "value": "samsung-tv", "url": "/content/u-mobile/en/personal/deals/samsung-tv.html" }, { "title": "Shopee Exclusive", "value": "shopee-exclusive", "url": "/content/u-mobile/en/personal/deals/shopee-exclusive.html" }, { "title": "CIMB Exclusive Campaign", "value": "cimb-bank-exclusive", "url": "/content/u-mobile/en/personal/deals/cimb-bank-exclusive.html" }, { "title": "Ambank Exclusive Campaign", "value": "ambank-exclusive", "url": "/content/u-mobile/en/personal/deals/ambank-exclusive.html" }, { "title": "DCB Year End Campaign", "value": "dcb-year-end-campaign", "url": "/content/u-mobile/en/personal/deals/dcb-year-end-campaign.html" } ] }, { "title": "Why U Mobile", "value": "why-u-mobile", "url": "/content/u-mobile/en/personal/why-u-mobile.html", "isGroupLabel": true, "childList": [] }, { "title": "Support", "value": "support", "url": "/content/u-mobile/en/personal/support.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/content/u-mobile/en/personal/support/myumobile-app.html" }, { "title": "FAQs", "value": "faqs", "url": "/content/u-mobile/en/personal/support/faqs.html" }, { "title": "Find a Store", "value": "store-finder", "url": "/content/u-mobile/en/personal/support/store-finder.html" }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/u-mobile/en/personal/support/contact-us.html" }, { "title": "Self Help ", "value": "self-help", "url": "/content/u-mobile/en/personal/support/self-help.html" }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/content/u-mobile/en/personal/support/scam-awareness.html" }, { "title": "Network", "value": "network", "url": "/content/u-mobile/en/personal/support/network.html" }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/content/u-mobile/en/personal/support/posurvey.html" }, { "title": "Self Serve", "value": "self-serve", "url": "/content/u-mobile/en/personal/support/self-serve.html" }, { "title": "VoLTE & VoWiFi", "value": "volte-vowifi", "url": "/content/u-mobile/en/personal/support/volte-vowifi.html" }, { "title": "Coverage Map", "value": "coverage-map", "url": "/content/u-mobile/en/personal/support/coverage-map.html" } ] }, { "title": "Error Message", "value": "error-message", "url": "/content/u-mobile/en/personal/error-message.html", "isGroupLabel": true, "childList": [] }, { "title": "Search Results", "value": "search-results", "url": "/content/u-mobile/en/personal/search-results.html", "isGroupLabel": true, "childList": [] }, { "title": "Offline Device Stock Check", "value": "offline-device-stock-check", "url": "/content/u-mobile/en/personal/offline-device-stock-check.html", "isGroupLabel": true, "childList": [] }, { "title": "U Mobile Prepaid Top-Up | Instant Mobile Credit Reload", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/prepaid-top-up.html", "isGroupLabel": true, "childList": [ { "title": "Prepaid Top Up Status", "value": "prepaid-top-up-status", "url": "/content/u-mobile/en/personal/prepaid-top-up/prepaid-top-up-status.html" } ] }, { "title": "Online Bill Payment​", "value": "postpaid-pay-bill", "url": "/content/u-mobile/en/personal/postpaid-pay-bill.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Pay Bill Status", "value": "postpaid-pay-bill-status", "url": "/content/u-mobile/en/personal/postpaid-pay-bill/postpaid-pay-bill-status.html" } ] }, { "title": "site-maintenance", "value": "site-maintenance", "url": "/content/u-mobile/en/personal/site-maintenance.html", "isGroupLabel": true, "childList": [] }, { "title": "Get 5G", "value": "get-5g", "url": "/content/u-mobile/en/personal/get-5g.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/myumobile-app.html", "breadCrumbs": [] }
{ "siteTheme": "theme-personal" }
We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. Click ‘Proceed’ to enjoy optimal performance. View our Privacy Notice to learn more.