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Be the first to experience the new Samsung Galaxy S25 Series by pre-ordering today! Enjoy 3 months of free payments only for the S25 model. Get yours now!
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Experience unbeatable savings & flexibility with an iPhone 16 via U Mobile's Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!
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Unbeatable 5G Devices

Browse our amazing selection of FREE Unbeatable 5G devices with 1,000GB of high-speed 5G data for all your mobile activities. Click here for more!
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Unbeatable savings & flexibility with your iPhone 15 Pro via Unbeatable 5G U Postpaid plans. Enjoy 0% instalment with U PayLater. Sign up today!

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Enjoy up to 6 lines sharing 1000GB 5G data & free global roaming with U Postpaid plans. Enjoy more with U Family 128, get 1000GB 5G data & global roaming among 4 lines.
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How to Activate Your Line

Once you have received your Online Store package, activate your U Mobile line with either one of the 2 methods below.

automatic

Automatic Activation​

Your U Mobile line will immediately be automatically activated after you have successfully received your Online Store package.

OR
automatic

Manual Activation ​

Activate your U Mobile line manually via our Online Store*.

Your billing starts the moment you activate the line, so we advise you to only activate it once you have successfully received your package.

Elevate your Experience

Make sure your U Mobile journey goes smoothly with these guides.

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Activate My SIM Card
Find My Phone Number
Switch to e-Billing
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You can only opt for U Mobile Postpaid e-billing once your U Mobile line is activated.​

We are Here Too

U can also get in touch with us from any of the following channels.

 

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Download App
Download App
Facebook

Facebook

Drop us your message on Messenger.

 

Chat now
Instagram

Instagram

Have questions? Feel free to DM us!

 

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Frequently Asked Questions

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"/content/u-mobile/en/personal/support/self-help/esim.html" }, { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/content/u-mobile/en/personal/support/self-help/understand-your-bill.html" }, { "title": "Bill Payment Methods", "value": "bill-payment-methods", "url": "/content/u-mobile/en/personal/support/self-help/bill-payment-methods.html" }, { "title": "Upsize Your Plan ", "value": "upsize-your-plan", "url": "/content/u-mobile/en/personal/support/self-help/upsize-your-plan.html" }, { "title": "Online Store Line Activation", "value": "online-store-line-activation", "url": "/content/u-mobile/en/personal/support/self-help/online-store-line-activation.html" }, { "title": "Prepaid Registration Guidelines", "value": "prepaid-registration-guideline", "url": "/content/u-mobile/en/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Purchase Prepaid Plans Online", "value": "purchase-prepaid-plans-online", "url": 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