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icon
icon
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Get to Know Your Brand-New Postpaid & Prepaid Bill Statement​

Discover the new and improved way to view your Postpaid/Prepaid bill. Check out the samples below. Please note that these enhancements will not affect the exceptional services you currently enjoy.

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Postpaid
Prepaid

Request for Your Physical Bill in 4 Easy Steps

Step 1

Step 1

Log in to your MyUMobile App and update your billing address by going to "My Profile" in the top right corner of the home screen.

 

Step 2

Step 2

Head to Settings, then toggle "Request Physical Bill" to turn it on.​

 
 
 

Step 3

Step 3

Select your Physical Bill Option, then tap on "Confirm" to proceed.​​

 
 
 

Step 4

Step 4

Your Physical Bill has successfully been activated!​

 
 
 

As a monthly service fee, you will be charged RM5 per line for a non-itemised bill and RM10 per line for an itemised bill.

We are Here Too

U can also get in touch with us from any of the following channels.

 

MyUmobile App

MyUMobile App

Enjoy a better, faster and safer experience today!

Facebook

Facebook

Drop us your message on Messenger.

 

Instagram

Instagram

Have questions? Feel free to DM us!

 

Frequently Asked Questions

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New Bill 2022
Existing Bill
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