Terms & Conditions

U PayLater for U Home 5G

U Mobile U PayLater is a promotional package consisting of the Service, with the Device to be purchased via a 0% interest instalment payment plan offered by U Mobile. If you subscribe to U PayLater, the Terms of Service of the respective U Home 5G plans, including our Privacy Notice, and these additional terms and conditions will apply (collectively, “the Terms”), all of which are available on www.u.com.my. The rate plans offered under U PayLater for these Device are U Home 5G plans.

1. Eligibility
   1. U PayLater is available to the following:
      1. customers who are 22 years of age at the date of registration of U PayLater;
      2. existing U Mobile customers selected by U Mobile at its absolute discretion, from time to time.
   2. If you are in category a. i) & ii) and wish to switch to U PayLater, your existing rate plan will be automatically terminated as at the date of our acceptance of your subscription, and you are liable for any charges due to the termination of your existing rate plan. You must fully settle all outstanding charges under your existing rate plan before you can proceed with the U PayLater registration.
   3. Each U Home 5G customer (with one NRIC) will only be entitled to subscribe to one (1) U PayLater. Only Malaysians are eligible to subscribe to U PayLater.
2. Duration

   The duration of the instalment payment plan is the pre-agreed Commitment Period commencing from the date of activation of U PayLater, depending on the device model selected.

3. Price and Payment
   1. Prices for Devices which are bundled with U PayLater and U Home 5G plans are set out in https://www.u.com.my/en/personal/devices.
   2. You are required to remit an upfront payment upon registration of the U PayLater depending on the Device model purchased.
   3. You will pay consecutive monthly payments (“Monthly Device Fee”) during the Commitment Period which will appear as a charge in your monthly bill.
4. Ownership

   Title, interest and ownership in the device will pass to you only upon full payment of all Monthly Device Fees.

5. Termination and Suspension

   If you terminate or if we terminate your U PayLater due to your default or if you downgrade your rate plan before the expiry of the Commitment Period, you are required to pay U Mobile the outstanding Monthly Device Fees (balance charges), as determined by U Mobile as set out below:

   
   

   Balance charges = Device Recommended Retail Price (RRP) ÷ Total Commitment Period (months) × remaining number of months

   
   

   RRP and U Mobile Selling Price are specified in https://www.u.com.my/en/personal/devices The remaining number of months will be deemed to include the month during which you terminate the Service.

6. All claims relating to your Device, which is part of the U PayLater service and which are covered by the warranty, if any, should be referred to the relevant manufacturer. We do not provide any warranty claim on any Device.
7. The outstanding Monthly Device Fee is in addition to any charges payable by you under your account up to the time of termination. You will be furnished with a final bill which is due and payable upon receipt.

Miscellaneous

“Commitment Period” is the pre-agreed duration of twenty-four (24) or thirty-six (36) months for which you are required to subscribe to the Services,

“Monthly Fee” is the monthly fee that you are required to pay for your Postpaid Plan and may be used interchangeably with Access Fee or Monthly Access Fee in www.u.com.my or in your bill.

“Device” refers to the devices you are eligible to purchase under the U SaveMore or U PayLater.

“U Mobile Selling Price” also known as “Device Price” is the price stipulated for the particular device if you subscribe to U Home 5G.