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"/content/u-mobile/en/personal/support/terms-conditions/prepaid/subscription-of-u-mobiles-prepaid-plans-via-online-channel.html" }, { "title": "Syarat dan Ketentuan Paket Unlimited Funz Prepaid", "value": "syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian.html" }, { "title": "Syarat dan Ketentuan Giler Unlimited Prepaid", "value": "syarat-dan-ketentuan-giler-unlimited-prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-giler-unlimited-prepaid.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration.html" }, { "title": "Unlimited Funz Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "Unlimited FUNZ Prepaid Plan", "value": "unlimited-funz-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan.html" }, { "title": "Unlimited Power Prepaid Plan", "value": "unlimited-power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan.html" }, { "title": "Unlimited Power Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "V20 and V30", "value": "v20-and-v30", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/v20-and-v30.html" }, { "title": "Reload Campaign", "value": "reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/reload-campaign.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/booster-add-on.html" }, { "title": "Online Prepaid Top Up Service", "value": "online-prepaid-top-up-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/online-prepaid-top-up-service.html" }, { "title": "5G Daily and Weekly Plans", "value": "5g-daily-weekly-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/5g-daily-weekly-plans.html" }, { "title": "Hotspot Add-Ons", "value": "hotspot-add-ons", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/hotspot-add-ons.html" }, { "title": "Ultra Speed", "value": "speed-booster", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/speed-booster.html" } ] }, { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "Postpaid Plan", "value": "general-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/general-postpaid.html" }, { "title": "Postpaid - Voice & Data Plans", "value": "postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "U Mobile Devices", "value": "devices", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/devices.html" }, { "title": "U Family 128", "value": "u-family-128", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-family-128.html" }, { "title": "U Mobile U Postpaid Plan", "value": "new-u-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/new-u-postpaid.html" }, { "title": "U Postpaid Borneo Plan", "value": "u-postpaid-borneo-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-borneo-plan.html" }, { "title": "U Postpaid Free Data Roaming And Free Roaming Incoming Call", "value": "u-postpaid-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.html" }, { "title": "International Roaming Charges ", "value": "international-roaming-charges", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/international-roaming-charges.html" }, { "title": "Multi-Day Roaming Passes", "value": "multi-day-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/multi-day-roaming.html" }, { "title": "U Mobile Postpaid Boosters", "value": "u-postpaid-boosters", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-postpaid-boosters.html" }, { "title": "Ultra Hotspot 5G Promotion 28th Feb", "value": "ultra-hotspot-5g-promotion-28th-feb", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/ultra-hotspot-5g-promotion-28th-feb.html" }, { "title": "Auto Debit ", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/auto-debit.html" }, { "title": "Online Bill Payment Service", "value": "online-bill-payment-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-bill-payment-service.html" }, { "title": "Offline to Online Channel", "value": "offline-to-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/offline-to-online-channel.html" }, { "title": "Giler Unlimited GX68, Hero P79, Unlimited Hero P99 and P139 Plan with Devices", "value": "u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/u-mobile-giler-unlimited-gx68-hero-p79-unlimited-hero-p99-and-p139-plan-with-devices-terms-and-conditions.html" }, { "title": "U Mobile Postpaid (U28, P38, P48, GX55, GX68, P79, P99 & P139)", "value": "legacy-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/legacy-plan.html" }, { "title": "Postpaid Add-On Pack (GX50, GX68, HERO P79, HERO P99 & HERO P139)​", "value": "postpaid-add-on-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-add-on-pack.html" }, { "title": "Unlimited Hero P99 & P139 Postpaid Plan", "value": "unlimited-hero-p99-and-p139-postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-p99-and-p139-postpaid-plan.html" }, { "title": "Unlimited HERO Postpaid P78", "value": "unlimited-hero-postpaid-p78", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/unlimited-hero-postpaid-p78.html" }, { "title": "Music-Onz™", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/music-onz.html" }, { "title": "App-Onz™", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/app-onz.html" }, { "title": "Video-Onz™", "value": "video-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/video-onz.html" }, { "title": "24 Hour Roaming", "value": "24-hour-roaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/24-hour-roaming.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/campaign/bank-islam-reload-exclusive.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Campaign", "url": 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  1. This ‘U Mobile’s x Bank Islam Reload & Subscribe Campaign’ (“Campaign”) is jointly organized by U Mobile Sdn. Bhd. (Registration No: 199101013657 (223969-U) (“U Mobile”) with Bank Islam Malaysia Berhad (Registration No: 198301002944 (98127-X) (“Bank”) which commences at 00:00:00 on 3 February 2025 and ends at 23:59:59 on 6 April 2025 (“Campaign Period”).  All entries received outside the Campaign Period will be automatically disqualified.
  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  3. Campaign Eligibility
    1. This Campaign is open to all new and existing U Mobile Prepaid subscribers.
    2. U Mobile’s employees and their immediate family members are not allowed to participate in this Campaign.
    3. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.
    4. Participants who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Campaign.
  4. Campaign Mechanism
    1. To participate in this Campaign, you must complete either Transaction A OR Transaction B below within the Campaign Period:
      1. Transaction A
        You must perform a minimum of one (1) Prepaid Reload transaction via GO by Bank Islam & Internet Banking (“Bank's Existing Channel”) or BIMB Mobile & BIMB Web (“Bank’s New Channel”) (collectively Bank’s Existing Channel and Bank’s New  Channel are known as “Bank Islam Channels”) and subscribe* to a Prepaid plan with a minimum value of RM35, such as U Prepaid 35, U Prepaid 40, U Prepaid 50, GX38, GX43, UMI36, UMI50; OR
        (*Subscription of any Prepaid plan can be performed via MyUMobile App or via UMB 118). For clarity, Bank Islam Channels refers to the internet/electronic banking facilities and/or services provided by the Bank.
      2. Transaction B
        You must purchase a Prepaid plan directly via Bank Islam Channels with a minimum value of RM35, such as U Prepaid 35, U Prepaid 40, U Prepaid 50, GX38, GX43, UMI36, UMI50.
    2. No entry forms are required.
    3. Each successful transaction under Transaction A or Transaction B must be completed during the respective Campaign Month or Campaign Week within the Campaign Period as set out in the Table below:
Campaign Month Campaign Period
Month 1 3 February 2025 – 5 March 2025
Month 2 6 March 2025 – 6 April 2025
Campaign Week Campaign Period
Week 1 3 February 2025 – 9 February 2025
Week 2 10 February 2025 – 16 February 2025
Week 3 17 February 2025 – 23 February 2025
Week 4 24 February 2025 – 2 March 2025
Week 5 3 March 2025– 9 March 2025
Week 6 10 March 2025– 16 March 2025
Week 7 17 March 2025 – 23 March 2025
Week 8 24 March 2025 – 30 March 2025
Week 9 31 March 2025- 6 April 2025
  1. The following are the illustrations of qualified and unqualified transactions:
    Example:  MSISDN: 018-1234567
Transaction

Date
(Reload)

Date
(Prepaid plan)

 Remarks
Transaction 1 Perform a Prepaid Reload of any amount on 5 February 2025 Subscribe GX38 on 5 February 2025 Qualified
Transaction 2 Perform a Prepaid Reload of RM10 on 7 February 2025 Subscribe GX12 on 10 February 2025 Not Qualified

Reason: GX12 is not an eligible Prepaid plan under the Campaign
Transaction 3 Not Applicable Purchase U Prepaid 35 via BIMB Mobile Qualified
Transaction 4 Perform a Prepaid Reload of RM30 via an e-wallet platform on 10 February 2025 Subscribe to U Prepaid 40 on 15 February 2025 Not Qualified

Reason:  Prepaid Reload is not purchased via any Bank Islam Channel.
  1. Prizes and Selection Method
    1. The eligible participants who complete the steps as set out in Clause 4 above will be shortlisted based on the selection methods to win the prizes (“Prizes”) as set out in the following Tables:
    2. Weekly Prizes:
Week Campaign Period Prizes Selection Method Total Winners
1 3 February 2025 – 9 February 2025 RM5 Prepaid credit​

Every 3rd

successful

transaction (3rd,6th, 9th,12th and so forth) of the Campaign Week. Each eligible participant can only win 1 weekly Prize for each Campaign Month

 388
2 10 February 2025 – 16 February 2025 388
3 17 February 2025 – 23 February 2025 388
4 24 February 2025 – 2 March 2025 388
5 3 March 2025– 9 March 2025 388
6 10 March 2025– 16 March 2025 388
7 17 March 2025 – 23 March 2025 388
8 24 March 2025 – 30 March 2025 388
9 31 March 2025- 6 April 2025 396
  1. Monthly Prizes:
Month Campaign Period Prizes Selection Method Total Winners
1 3 February 2025 – 5 March 2025 RM50 Prepaid credit

Every 100th successful transaction will be selected monthly. For example, every 100th, 200th, 300th, 400th and so forth​. Each eligible participant can only win one (1) monthly Prize throughout the Campaign Period.

 25
2 6 March 2025 – 6 April 2025 25
  1. Grand Prizes & Runner-up Prize:
Campaign Period Prizes Category Prizes Selection Method Total Winners
3 February 2025- 6 April 2025 Grand Prize Dyson Pure Cool™ TP00 Air Purifier

Eligible participant with the highest accumulated Top Up with one (1) Prepaid Plan purchase throughout the Campaign Period

The eligible participant must use BIMB Mobile & BIMB Web

 1
Runner-up Prize Ecovacs Deebot OZMO 950 Robotic Vacuum Cleaner

2nd Highest accumulated Reload with one (1) Prepaid Plan purchase during the Campaign Period

The eligible participant must use BIMB Mobile & BIMB Web

 1
  1. For Grand Prize and Runner-up Prizes:
    1. In addition to the selection methods set out the above Table, the shortlisted participants are required to answer one (1) question posted by U Mobile in order to win the Prizes. If the question is not answered correctly after two (2) attempts, or if U Mobile is unable to contact the shortlisted participant after two (2) voice call attempts, the shortlisted participant will be disqualified and the next shortlisted participant will be contacted.
    2. In the event there are more than two (2) eligible participants with the same accumulated reload transaction amount, the first two (2) eligible participants to achieve the highest reload amount (as captured by the Bank) will be selected as the winners.
  1. Prize Fulfillment
    1. Weekly & Monthly Prize
      1. U Mobile will notify the winners of their entitlement to receive the Prizes via SMS.
      2. The Prepaid credit will be credited into the winners’ Prepaid accounts (the same mobile number used to perform the transactions).
      3. U Mobile will only make one (1) attempt to credit the Prepaid credit to the winners’ Prepaid accounts. In the event that such attempt failed due to any reasons whatsoever, the Prepaid credit will be forfeited.
    2. Grand Prize & Runner-up prize
      1. The winner will be required to attend a Prize giving ceremony as scheduled by U Mobile (winner needs to show their NRIC or Passport for verification purpose before collecting the Prize). In the event the winner is not able to attend the Prize giving ceremony, the winner must nominate a representative to attend the Prize giving ceremony. The authorised representative must provide a letter of authorization consisting of the representative’s details and a photocopy of the authorised person’s NRIC (front and back) or passport during collection of the Prize. The winner’s failure to provide the required details or information will result in the forfeiture of the Prizes.
      2. The winner or the authorised representative will be required to participate in a photography session during the Prize giving ceremony.
      3. U Mobile and the Bank give no representation or warranty with respect to the quality or suitability of the Prize (including but not limited to the validity and usage of the Prize) and shall not be responsible to replace any lost, stolen or damaged Prize. The winners shall deal directly with the manufacturer/vendor for any queries, disputes, warranty information or claims relating to the Prize without recourse to U Mobile and the Bank. All risks, loss, damage and/or injury arising from the use of the Prize shall be assumed by the winners.
    3. You must ensure that your U Mobile prepaid is Active during the Campaign Period and until the issuance of the Prizes. “Active” means able to make and receive calls.
    4. Each participant is only entitled to win up to two (2) Weekly Prizes, one (1) Monthly Prize and/or one (1) Runner-up Prize or Grand Prize during the entire Campaign Period.
    5. The Prizes are given on an "as is" basis and are not transferable or exchangeable for another model or colour, cash, up-front credit, cheque or benefit-in-kind, in full or in part. U Mobile reserves the right to substitute the prize with that of similar value at any time without prior notice.
    6. U Mobile reserves the right at its sole discretion to re-schedule any Prize issuance without prior notice.  The winners’ names may be published on the U Mobile website or any other method of communications U Mobile deems appropriate. Any Prizes shown on U Mobile’s website, U Mobile’s social media pages, advertisements and Campaign materials are for photography or illustration purposes only.
  2. General
    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants.  If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
    3. All Prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign.  All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.
    4. By participating in the Campaign, all participants:-
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. Any consents, indemnities, agreement, undertakings, representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.
    6. The subscription and use of U Mobile’s Prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.
    7. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.
    8. In the event of any conflict between the English and other language versions, the English version shall prevail.

 

 

Version: 27 January 2025

 

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