Policies, Terms & Conditions

  1. This 7 million AirAsia BIG Points Giveaway in 7 Days (“Offer”) is organised by U Mobile Sdn Bhd (“U Mobile”) which will commence at 00:00 on 16 November 2017 and will end at 23:59 on 22 November 2017 (“Offer Period”).
  2. By participating in this Offer, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  3. Offer Eligibility
    1. This Offer is open to all customers who port in to U Mobile’s network during the Offer Period only.
    2. U Mobile reserves the right to reject any entries or disqualify any participant without assigning any reasons.

  4. Offer Mechanics
    1. To participate in this Offer, you must port-in to U Mobile’s network successfully during the Offer Period by following the steps listed on http://www.u.com.my/support/upgrade-to-u. Upon successful port in, you will receive an SMS notification from U Mobile.

  5. Prizes
    1. At the end of each day of the Offer Period, U Mobile will randomly select 10 participants who completed the step listed in paragraph 3 above as the shortlisted participant(“Shortlisted Participants”).
    2. U Mobile will ask the Shortlisted Participants a question each via phone. The first Shortlisted Participant who answer the question correctly will be the winner who will receive 100,000 points each (“Points”). There will be 10 daily winners during the offer period.
    3. The winners must provide their AirAsia BIG Shot ID to U Mobile when U Mobile contact them to enable U Mobile to to credit the points in the winners’ AirAsia BIG Account, failing which, the Points will be automatically forfeited.
    4. U Mobile may select another shortlisted participant to answer the question after 3 failed attempts to contact any of the shortlisted participants by repeating the procedure listed in paragraphs 5(a) and (b) with the next 10 participants who completed the steps listed in paragraph 3. The shortlisted participants who answer the question correctly will be declared the winner
    5. The Points will be credited in the winners’ AirAsia BIG Account by 30 November 2017.
    6. The Points can be utilised by the winner to purchase any flight ticket on AirAsia.com subject to the following terms and conditions imposed by AirAsia BIG and AirAsia.com:
      1. for AirAsia BIG loyalty membership programme provided at http://www.airasiabig.com/my/en/assets/pdf/tnc-big-loyalty_en-GB.pdf; and
      2. for AirAsia BIG pre-assigned BIG Shot ID and non-personalized BIG loyalty card provided at http://www.airasiabig.com/my/en/assets/pdf/tnc-big-loyalty_en-GB.pdf
    7. U Mobile may forfeit the prize after 3 failed attempts by U Mobile to contact any of the winners.
    8. Each participant is entitled to win 1 prize only during the Offer Period.
    9. The prize is non-transferable and non-redeemable for cash, credit or rebate in full or in part
    10. The prize is given on an “as is” basis and U Mobile makes no representation as to safety and other conditions that may exist in connection with taking up the prizes. The winners agree that they take full responsibility for any activities engaged in while travelling and engaging in the prizes. U Mobile is not responsible for the merchantability of the prizes. U Mobile reserves the right to substitute the prize with that of similar value at any time without prior notice.
  6. General
    1. U Mobile’s decisions on any matter relating to this Offer are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Offer and extending the Offer Period. Any such change will be announced on U Mobile’s website. It is the participant’s responsibility to check these Terms and Conditions on our website and if the participant do not agree to any of the changes, they must immediately cease participation in the Offer.
    3. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Offer. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or death of the results directly or indirectly from the winner taking up any aspect of the prize or for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Offer.
    4. By participating in this Offer, all participants:-
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Offer; and
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. The subscription and use of U Mobile’s postpaid mobile services are subject to U Mobile’s standard Postpaid and/or Prepaid Terms and Condition and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Postpaid and/or Prepaid Terms and Conditions, as the case may be, will apply to the extent of such inconsistency.
    6. The Offer and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Offer.
Version date: 15.11.2017