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Pay Nothing for 6 Months
Own an iPhone 15, iPhone 14 or iPhone 13 and pay NOTHING for the first 6 months. Get FREE global roaming & 1,000GB of high-speed 5G data on your new device. Learn more here.
We are in the midst of upgrading our systems to serve U better and we are progressively upgrading customers to the new system. Here are some samples of what your new Postpaid or Prepaid bill statement may look like post-upgrade. Please note that there will be no impact or changes to the services that you are currently enjoying.
Log in to your MyUMobile App and update your billing address by going to "My Profile" in the top right corner of the home screen.
Select your Physical Bill Option, then tap on "Confirm" to proceed.
Your Physical Bill has successfully been activated!
As a monthly service fee, you will be charged RM5 per line for a non-itemised bill and RM10 per line for an itemised bill.
Get your questions answered here.
It covers your monthly access fee and usage charges such as voice, roaming, value-added services, etc. You have to pay before the due date to avoid service interruption.
This is the unpaid amount from your previous month’s bill(s). You must pay exact amount as shown in bill statement immediately to avoid service interruption.
'Access Fee' is a monthly subscription fee paid for usage incurred from the previous month and is a recurring charge. An 'Advanced Access Fee' is a one-time fee that is charged in your first monthly bill and will be offset in your last monthly bill payment, should you decide to terminate your mobile service.
Access Fee is a monthly subscription fee paid for usage incurred from the previous month, and is a recurring charge. An Advanced Access Fee is a one-time fee that is charged in your first monthly bill and will be offset in your last monthly bill payment, should you decide to terminate your mobile service.
Stamp duty is a tax that is chargeable on legal documents.
Sales and Service Tax is a tax charged on taxable services provided to any taxable person in Malaysia, in the course and furtherance of business.
Alternatively, get in touch with us from any of the following channels:
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Have questions? Feel free to DM us!
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Have questions? Feel free to DM us!
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