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Upgrade Your Plan with Ease 

Upgrade your U Mobile Postpaid plan easily via MyUMobile app or Online Store today!

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MyUMobile App
Online Store

Step 1

Login In
step 1

Log in to the MyUMobile App and tap “Upgrade Plan” on the home screen.

Log in to the MyUMobile App and tap “Upgrade Plan” on the home screen.

Step 2

Check Eligibility​
step 2

Review the plan upgrade requirements and tap "Start" to proceed.​

 

Step 3

Select Preferred Plan
step 3

Select your preferred Postpaid Plan and tap “Upgrade Now” to confirm.​
 

Step 4

Successful Plan Upgrade​​
step 4

Once your plan upgrade is successful, tap "Back to App" to return to the home screen and view your new plan details.​

Get the All-New MyUMobile App Now!

Step 1

Visit U Mobile’s Online Store
step 1

Visit our Online Store, select your preferred plan, and click “Upgrade Your Plan” to proceed.

Step 2

Complete Verification

step 2

Start your order and proceed with the verification.

 

Step 3

Select Your Account

step 3

Select the existing number and account you wish to upgrade, then fill in your personal and billing details.

Step 4

Review Order Summary

step 4

Review your order details, complete the payment, and your plan will be successfully upgraded. You’ll receive a confirmation email shortly.

Upgrade To These Amazing Plans! 

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Postpaid Plans
Family Plan
Broadband
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U PayLater</b></u><br />\r\nEnjoy unbeatable savings on devices.</p>\r\n", "expandPlanCard": "false", "hasPage": true }, { "webPService": { "minHeight": 0, "minWidth": 0, "compressionQuality": 0.0 }, "planContainer": 2, "planDetailsPagePath": "/content/u-mobile/en/personal/admin/mobile-plans-cards/postpaid/upsize/u-postpaid-68", "anchorName": "postpaid-68", "ctaType": "right", "planStickerText": "Upgraded!", "planStickerStyle": "variant-2", "planCardColor": "red", "masterHeadImg": "/content/dam/u-mobile/personal/shared-masthead/postpaid-plan-masthead/UPostpaid-68.svg", "currentPrice": "68", "currentPriceSuffix": "/month", "additionalDescription": "<p>Get a FREE 5G device, available only with our 36-month contract.</p>\r\n<p> </p>\r\n<p><b><u>U SaveMore</u></b></p>\r\n<p>Enjoy unbeatable savings on devices.</p>\r\n<p> </p>\r\n<p><b><u>U FamilyShare</u></b><br />\r\n</p>\r\n<p>Connect loved ones at only RM38/line for up to 2 U FamilyShare lines.</p>\r\n<p><a href=\"/content/u-mobile/en/personal/mobile-plans/postpaid/u-familyshare.html\"><span class=\"body-text-2\">Sign up now!</span></a></p>\r\n", "rightCtaText": "Upgrade Now", "rightCtaPath": "https://shop.u.com.my/um/offer-detail/U_Postpaid_68?categorys=Plans_Only&brand=Postpaid_Plan&productId=1121&default_service_type=upgrade_your_plan", "leftCtaText": "Switch Now", "leftCtaPath": "https://shop.u.com.my/switch-to-u?offerCode=222916", "planID": "u-postpaid-68", "planShortName": "U Postpaid 68", "fbbPlan": "N", "planValueTab": [ { "leftColText": "<p style=\"text-align: center;\"><b><span class=\"body-text-2\"><span class=\"diagonal-strikethru\">300GB</span></span></b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\"><b>500GB</b></p>\r\n", "useLeftColumnOnly": "Y" }, { "leftColText": "<p style=\"text-align: center;\">5G/4G Data</p>\r\n", "useLeftColumnOnly": "Y" } ], "keyFeatures": [ { "keyFeatureDesc": "<p>Ultra Hotspot 5G<br />\r\n(Share from 500GB Data)​</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Unlimited Local Calls​</p>\r\n", "keyFeatureIcon": "check-mark" }, { "keyFeatureDesc": "<p>Free International Roaming in <a href=\"/content/u-mobile/en/personal/mobile-plans/roam-travel/roaming.html#u685groamingcountries\">SG, IDN &amp; 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Frequently Asked Questions

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Upgrade Your Plan
Upgrade Prepaid to Postpaid
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