Frequently Asked Questions

Remaja KM30 package is open to:

• Malaysians aged 12 to 21 years old with a valid MyKad.
• & Malaysians aged 22 to 30 years old with a valid higher institution email address.

You can subscribe Remaja KM30 via MyUMobile app or UMB (dial *118*3*12#)

• Subscribers between 12 and 21 years old will be verified with MyKad information that was used to register with U Mobile lines.
• Subscribers between 22 and 30 years old will need to register by verifying college/university email address at the student registration portal u.com.my/studentpackage before being able to subscribe to Remaja KM30.

No, Remaja KM30 is an add-on data package which is open to all U Mobile prepaid subscribers (except WeChat Go subscribers).

Remaja KM30 comes with:

• 20GB high-speed data
• 1GB high-speed productivity data per day that can be redeemed daily
• Unlimited Free Basic data
• 90 days validity.

Yes, your active validity will extend by 30 days from the date of purchase of Remaja KM30 (30 days active + 60 days passive). During the passive period, you can still use Remaja KM30 data but other services like outgoing calls and SMS will be blocked.

Both 20GB and 1GB daily data comes with full LTE speed and unlimited basic data is limited to 64kbps.

No. You will need to redeem it daily via MyUMobile app.

There is no usage limitation on the 20GB high-speed data. As for the 1GB daily productivity data, certain services are not part of the free productivity data. This includes social media, video streaming, gaming, and music streaming sites. The complete list of excluded services are listed below:

Note: The data consumption listed in the table will be deducted from your 20GB high-speed data allocation.

You can continue to use the 1GB productivity data that can be redeemed daily or the unlimited basic data. You will also have the options to repurchase Remaja KM30 package at any point of time or any other data package which U Mobile offers, u.com.my/prepaid.

No, there is no auto renewal function for Remaja KM30 package. You can purchase again via MyUMobile app or UMB.

Yes, you can. However, please take note that your current Remaja KM30 plan status may change.