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Pre-Order OPPO Find N5
Be among the first to get the new OPPO Find N5! Pre-order now and enjoy exclusive free gifts for a limited time. Get yours now!
Get full speed abroad with our best roaming passes included with your plan, or get any of these add-ons.
Step 1
Get your phone ready for international roaming with these steps before you depart.
Step 2
Upon arrival at your travel destination, enable data roaming for your mobile phone.
Step 3
Select U Mobile's preferred roaming operators under your mobile phone settings
Step 4
Daily charges will incur once you start surfing.
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Below are the new Multi-Day Roaming Passes for all U Mobile Postpaid and Prepaid subscribers:
Roaming Passes | 5-Day Roaming (SG/IDN/TH) | 7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) |
---|---|---|---|
Validity | 5 Days | 7 Days | 30 Days |
Price | RM30 | RM50 | RM115 |
Countries | 3 | 16 | 55 |
Data Quota | 2GB High-speed Roaming Data daily, refreshed based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
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Roaming Add-Ons | 2GB High-speed Data for RM10 Valid for 24 hours. *Only valid for purchase with an active Roaming Pass. |
Note: The Multi-Day Roaming Passes do not cover call & SMS usage or data usage in Maritime areas (International Waters Cruise Ship)
The Multi-Day Roaming Passes can be used across the countries listed below, according to the specific passes.
Roaming Passes | 5-Day Roaming (SG/IDN/TH) | 7-Day Roaming (Multi-Country) |
30-Day Roaming (Multi-Country) |
---|---|---|---|
Countries | Singapore, Indonesia, Thailand | Australia, Bangladesh, Chine, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand, Japan, Kazakhstan, New Zealand, Russia, Saudi Arabia, Vietnam | Albania, Australia, Austria, Azerbaijan, Bangladesh, Belgium, Brunei, Cambodia, Canada, China, Czech Republic, Denmark, Egypt, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Laos, Latvia, Lithuania, Luxembourg, Macau, Mongolia, Netherlands, New Zealand, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, Ukraine, USA, Vietnam |
Scenario:
If you’re traveling to Singapore and then to Indonesia within 5 days, you can purchase a 5-Day Roaming (SG/IDN/TH) pass and enjoy unlimited roaming across both countries.
All Roaming Passes are not auto-renewable. You will need to repurchase your desired Roaming Pass via MyUMobile App if you wish to continue using roaming services.
The new 24-Hour Roaming Passes let you enjoy Unlimited Internet access at selected destinations when you connect to the network of our preferred roaming operator while travelling.
Below are the available 24-Hour Roaming Passes
Roaming Passes | 24-Hour Roaming RM15 | 24-Hour Roaming RM38 |
---|---|---|
Validity | 24 Hours | 24 Hours |
Price | RM15 | RM38 |
Countries | 10 (Multi-Country) |
45 (Multi-Country) |
Data Quota | 1GB High-speed Roaming Data valid for 24 hours based on the Roaming Pass purchase time (Malaysia Time). Upon depletion, you can continue browsing at reduced speed up to 512kbps. |
The 24-Hour Roaming Passes are available in a total of 55 countries, as listed below:
Roaming Passes | 24-Hour Roaming RM15 | 24-Hour Roaming RM38 |
---|---|---|
Countries | Australia, Bangladesh, China, Hong Kong, Indonesia, Macau, Singapore, South Korea, Taiwan, Thailand | Albania, Austria, Azerbaijan, Belgium, Brunei, Cambodia, Canada, Czech Republic, Denmark, Egypt, France, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Kazakhstan, Laos, Latvia, Lithuania, Luxembourg, Mongolia, Netherlands, New Zealand, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Spain, Sri Lanka, Sweden, Switzerland, Turkey, UAE, UK, Ukraine, USA, Vietnam |
Yes it can. The 1GB High-speed Roaming Data is valid to be used in 2 different countries within 24 hours based on the respective passes.
For example:
You landed at Singapore Changi Airport at 11am and are waiting for your flight transfer to Australia at 4pm. Upon turning on Data Roaming, the 24-Hour Roaming RM15 - Auto will be provisioned to you. You will be able to use this 24-Hour Roaming Pass, with 1GB High-speed Roaming Data, in both countries.
Yes, U Postpaid 68 and U Postpaid 98 provide you with free data for roaming and unlimited incoming call with no additional charges in selected destinations while receiving calls in abroad.
Subscribers of U Postpaid 68 & U Postpaid 98 postpaid rate plan.
It is free of charge.
U Family 128 comes with 15GB Global Roaming across 63 destinations.
All incoming calls in the selected 63 destinations are also free of charge when you are subscribed to U Family 128.
Yes, the Free 15GB Global Roaming quota is shareable across all 4 lines under U Family 128.
All lines can check the roaming quota balance via the MyUMobile app.
International Roaming is a service that allows you to do the below when you are overseas:
The charges are based on the countries and operators you have selected. For the full list, please click here.
Yes, charges would vary for peak and off-peak hours according to our roaming partner’s charges.
Step 2
Tap the "Activate International Roaming" toggle to initiate the activation process.
Step 3
Wait for an SMS confirmation regarding your International Roaming activation.
Step 4
After a few seconds, refresh the app on the home screen, and you should see the toggle activated in "Settings".
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