Frequently Asked Questions

Giler Unlimited GX55 is an upgraded postpaid plan automatically applied to all our loyal Giler Unlimited GX50 customers from 17 May 2024 onwards, without any action required from customers.

Giler Unlimited GX55 offers uncapped/high-speed Unlimited 5G & 4G Data, Unlimited Calls and 5GB hotspot for data sharing.

All loyal Giler Unlimited GX50 customers will enjoy the upgraded Giler Unlimited GX55 at the promotional price of RM50/mth until 20 June 2024. From 21 June 2024 onwards, Giler Unlimited GX55 will be priced at RM55/mth.

The Unlimited 5G & 4G Data comes with no speed cap. It can be used for all applications, including video and music streaming without any speed cap.

No, the Unlimited Data and Calls are available for domestic usage only. Standard IDD rates and roaming charges apply for overseas usage.

Giler Unlimited GX50 will be discontinued from 17 May 2024. As a loyal customer, you will automatically enjoy the upgraded benefits of Giler Unlimited GX55 (Unlimited 4G & 5G Data at uncapped speed, Unlimited Calls and 5GB hotspot) at a promotional price of RM50/mth until 20 June 2024.

The Giler Unlimited GX55 SIM card can only be used on a smartphone.

There is no data quota cap for the Giler Unlimited GX55 rate plan.

There is no data quota cap for the Unlimited 4G & 5G Data allocation, so the Internet speed will remain at full speed.

The Unlimited Data is designed for personal use on your own smartphone only. However, the Giler Unlimited GX55 plan also comes with 5GB of hotspot data that you can share with other devices.

You can purchase additional hotspot data via the MyUMobile App once you have used up the 5GB hotspot data quota.

You can purchase a Hotspot Booster at RM5 and get 5GB.

No data quota will be prorated based on the activation date.

You can dial *118*7*4# to check your data and call usage.

Yes you can, by following the steps below:

Step 1: Go to Settings > Personal Hotspot

Step 2: Select APN, and key in [my3g]

Username : <Leave blank. No need to fill> 
Password – <Leave blank. No need to fill>